IP touch thales password not accepting

[prasanna_s3]

Our custmer using secured network and we are facing some of the ip phone is not accepting the password to enter the network mode

The phone is 2/5 and press i and #

asking the password

we are entering as thales and set again asking password


any one can tell how to make the set as default mode

[frank]

You have to enter the password that you setup in Alcatel-Lucent Series 8/9 , not the one setup in the thales configuration ... Did you try that ?

[prasanna_s3]

yes i enter correct password only

some iptouch set are facining this type of problem

[mysticalself_DUP]

You need to reset the password to factory settings and then customize again.

[tamil.ece2003]

Please try this procedure to reset the IP Phone Password and Connect it to some Other TFTP IP address(Another OXE) to register.

In industrial mode, the set will only work in a specific sub network, and
default IP address
- IpTouch IP address: 192.168.1.1
- tftp address: 192.168.1.6
You don't have to configure anything on the set, the address above are the
default "industrial" addresses

1)So, on your side you have at first to configure your PC with address "
192.168.1.6"
2)Then start your IpTouch in industrial mode:
- IP Touch starts in industrial mode thanks to key (i 1 2 3)
+ Disconnect power of the set
+ push key i
+ reconnect power (hold always key "i" pressed)
+ push at the same time "1" "2" "3" (and "i" of course)
+ when the leds go on, you can release the key
+ now, the set is in "industrial mode"
3)Use a crossed cable to connect your Set to the PC, or a HUB
4)Now you make a telnet on the set
5) Erase Thales Security
thalsec reset
6) Restart the set

The above procedure should work if it does not use following method.

First we need to telnet to ip touch phone. To do this use ippstat command and select option 15 and enter the directory number of ipphone and give timout time. Then you will see the following prompt.
NoePhone > config -h
config -h

ontinuation of previous activity.

config
set <ipaddr> <subnet> <router>
{tftp|tftp0|tftp1|tftp_backup} port <port>
{tftp|tftp0|tftp1|tftp_backup} addr <addr>
{tftp|tftp0|tftp1|tftp_backup} <addr> <port>
dhcp {s|d|a} static/dynamic/alcatel_only
boot {f|s|n} full/standalone/no_binary
init_mode {c|d|0|1|n|a} code/data/custo/l10n/never/always
local_tftp_port {ls|<port>}
survi
mem
save <n> | restore <n> | r<n> (n in 1..4)
L10N|cust filename

For example:

config dhcp d to enable the DHCP mode or

config dhcp s and
config set 1.2.3.4 255.255.255.0 1.2.3.1 and
config tftp addr 1.2.3.2 to set static IP parameters

And then reboot the phone.

Now it should connect to the OXE and get the new password.

[prasanna_s3]

Thank for you reply

but my problem, i finding some 2/5 set at my site, to change the VLAN or config i am not able to login.

But the procdure is only for working phone, my guys are coming with faulty phone ,i.e 2/5 network setup. i am not able to change the password

[it2000z]

try this password
thales on 4029 or 4028 and the next
on the phones that doesn't support keypad just press
842537