GD3 & 4645 No more TS between CR 2 and CR 18

[daniele.bengala]

I have a Bics with common hardware (GD3 with armada) and rel 9.1 I1.605.25.b, i just create the voice mail like normally i do.
So after creation all is normal virtual act 18 is up but every time i try to call the voice mail number the call is refuse and i have the alarm:

14/09/11 09:44:51 000001M|002/04/0/000|=4:2011=No more TS between CR 2 and CR 18 or no more conference resources

I check the GD3 configuration:

+-Review/Modify: Board------------------------------------------------+
¦ ¦
¦ Node Number (reserved) : 1 ¦
¦ Shelf Address : 2 ¦
¦ Board Address : 0 ¦
¦ ¦
¦ Interface Type + GD3 ¦
¦ Virtual board + NO ¦
¦ Serial number : -------------- ¦
¦ Usage State + Idle ¦
¦ Operational State + Enabled ¦
¦ Main/Standby State + Main (Master) ¦
¦ Number Of Sets Connected : 0 ¦
¦ Country + Default ¦
¦ Incidents Teleservice + YES ¦
¦ Daughter Board + ARMADA ¦
¦ No. of Compressors for IP Devices : 41 ¦
¦ N part conferences configuration + No conference ¦
¦ N part conference type + Add-on ¦
¦ Zone Paging + YES ¦
¦ Use of volume in system + YES ¦
¦ Local Volume (dB) : 0 ¦
¦ ¦
+---------------------------------------------------------------------+

All seems normal this is the first time that i have this problem.
Someone know this problem

[vad]

Show "config all" output.
You will see inter-ACT topology. May be some problem with ARMADA?
In management present but wat about real state? "config 2 0 -d"
for compressors - "compvisu lio" intresting command too.

[daniele.bengala]

I tried with another act with another gd3, the problem is the same, probably is not the armada.

(1)cpua> compvisu lio

Wed Sep 14 13:18:05 CEST 2011

+===============================================================================
+
| C O M P V I S U L I O
|
+===============================================================================
+
| cr | cp | type dsp | coupler state | H323 Gateway
|
| | | | | for direct RTP
|
| | | | | free/max
|
|----|----|-------------------|---------------------------|---------------------
|
| 2 | 0 | GD3 ARMADA* | IN SERVICE | 41/41
|
| 4 | 0 | GD3 0ARMAD* | OUT OF SERVICE | 0/19
|
| 5 | 0 | GD3 0ARMAD* | REG NOT INITIALIZED | 0/13
|
| 6 | 0 | GD3 0ARMAD* | REG NOT INITIALIZED | 0/14
|
| 18 | 0 | GD 0GIP | IN SERVICE | 16/24
|
| 19 | 1 | INTIP3A 0ARMAD* | IN SERVICE | 0/0
|
| 19 | 2 | INTIP3A 0ARMAD* | OUT OF SERVICE | 0/0
|
|-------------------------------------------------------------------------------
|
| '*' mean : transit is not provided on this board.
|
+===============================================================================
(1)cpua> config all

Wed Sep 14 13:18:56 CEST 2011


Crystal 0 :

+-------------------------------------------------------------------+
| Cr | cpl| cpl type | hw type | cpl state | coupler ID |
|----|----|------------|-----------|--------------|-----------------|
| 0 | 6 | App. Server|---------- | IN SERVICE | NO PCMS CODE |
+-------------------------------------------------------------------+


> Reference rack not set

> Display list of PCS :
+------------------------+------------------+-------------------+
| PCS Name | Address | State |
|------------------------|------------------|-------------------|
| pcs-tde | 192.168.12.10 | UNDEF |
| pcs-gt | 192.168.11.10 | UNDEF |
| pcs-mcr | 192.168.13.10 | UNDEF |
|------------------------|------------------|-------------------|

Crystal 1 :

+-------------------------------------------------------------------+
| Cr | cpl| cpl type | hw type | cpl state | coupler ID |
|----|----|------------|-----------|--------------|-----------------|
| 1 | 0 | UA_FICTIF| | IN SERVICE | NO PCMS CODE |
+-------------------------------------------------------------------+


Crystal 2 :

+-------------------------------------------------------------------+
| Cr | cpl| cpl type | hw type | cpl state | coupler ID |
|----|----|------------|-----------|--------------|-----------------|
| 2 | 0 | GD3|---------- | IN SERVICE | BAD PCMS CODE |
| 2 | 2 | UAI 16|---------- | IN SERVICE | BAD PCMS CODE |
| 2 | 3 | UAI 16|---------- | IN SERVICE | BAD PCMS CODE |
| 2 | 4 | UAI 16|---------- | IN SERVICE | BAD PCMS CODE |
| 2 | 6 | PRA T2|---------- | IN SERVICE | BAD PCMS CODE |
| 2 | 7 | BRA 8|---------- | IN SERVICE | BAD PCMS CODE |
+-------------------------------------------------------------------+

--- Inter Crystal Topology ---

+-------------------------------------------------------------------------+
| CR | CPL Type Role Free/Tot Role Type CPL | CR |
|-------------------------------------------------------------------------|
|002 | 00 -GD3 (INT_A ) === 78/78 === ( MAIN) pwMEX - 00 |003 |
|-------------------------------------------------------------------------|
|002 | 00 -GD3 (MAIN ) --- 41/41 --- ( INT_A) INTIP3A - 01 |019 |
|-------------------------------------------------------------------------|

Crystal 3 :

+-------------------------------------------------------------------+
| Cr | cpl| cpl type | hw type | cpl state | coupler ID |
|----|----|------------|-----------|--------------|-----------------|
| 3 | 0 | pwMEX|---------- | IN SERVICE | NO PCMS CODE |
| 3 | 1 | UAI 16|---------- | IN SERVICE | BAD PCMS CODE |
| 3 | 2 | UAI 16|---------- | IN SERVICE | BAD PCMS CODE |
| 3 | 4 | UAI 16|---------- | IN SERVICE | BAD PCMS CODE |
| 3 | 5 | SLI2 8 (Z)|---------- | IN SERVICE | BAD PCMS CODE |
| 3 | 8 | SLI2 16(Z)|---------- | IN SERVICE | BAD PCMS CODE |
+-------------------------------------------------------------------+

--- Inter Crystal Topology ---

+-------------------------------------------------------------------------+
| CR | CPL Type Role Free/Tot Role Type CPL | CR |
|-------------------------------------------------------------------------|
|003 | 00 -pwMEX (MAIN ) --- 78/78 --- ( INT_A) MGD3 - 00 |002 |
|-------------------------------------------------------------------------|

Crystal 4 :

+-------------------------------------------------------------------+
| Cr | cpl| cpl type | hw type | cpl state | coupler ID |
|----|----|------------|-----------|--------------|-----------------|
| 4 | 0 | GD3|---------- | OUT OF SERV | BAD PCMS CODE |
| 4 | 2 | MIX484|---------- | OUT OF SERV | BAD PCMS CODE |
| 4 | 4 | MIX448|---------- | OUT OF SERV | BAD PCMS CODE |
| 4 | 8 | CPU_CS(PCS)|---------- | PCS | BAD PCMS CODE |
+-------------------------------------------------------------------+


Crystal 5 :

+-------------------------------------------------------------------+
| Cr | cpl| cpl type | hw type | cpl state | coupler ID |
|----|----|------------|-----------|--------------|-----------------|
| 5 | 0 | GD3|---------- | REG NOT INIT | BAD PCMS CODE |
| 5 | 2 | MIX484|---------- | REG NOT INIT | BAD PCMS CODE |
| 5 | 4 | UAI 8|---------- | REG NOT INIT | BAD PCMS CODE |
| 5 | 8 | CPU_CS(PCS)|---------- | PCS | BAD PCMS CODE |
+-------------------------------------------------------------------+


Crystal 6 :

+-------------------------------------------------------------------+
| Cr | cpl| cpl type | hw type | cpl state | coupler ID |
|----|----|------------|-----------|--------------|-----------------|
| 6 | 0 | GD3|---------- | REG NOT INIT | BAD PCMS CODE |
| 6 | 2 | UAI 16|---------- | REG NOT INIT | BAD PCMS CODE |
| 6 | 4 | UAI 16|---------- | REG NOT INIT | BAD PCMS CODE |
| 6 | 5 | SLI2 8 (Z)|---------- | REG NOT INIT | BAD PCMS CODE |
| 6 | 6 | BRA 8|---------- | REG NOT INIT | BAD PCMS CODE |
| 6 | 8 | CPU_CS(PCS)|---------- | PCS | BAD PCMS CODE |
+-------------------------------------------------------------------+


Crystal 18 :

+-------------------------------------------------------------------+
| Cr | cpl| cpl type | hw type | cpl state | coupler ID |
|----|----|------------|-----------|--------------|-----------------|
| 18 | 0 | GD|---------- | IN SERVICE | BAD PCMS CODE |
| 18 | 1 | 4645|---------- | IN SERVICE | NO PCMS CODE |
+-------------------------------------------------------------------+

--- Inter Crystal Topology ---

+-------------------------------------------------------------------------+
| CR | CPL Type Role Free/Tot Role Type CPL | CR |
|-------------------------------------------------------------------------|
|018 | 00 -GD (MAIN ) --- 24/24 --- ( INT_A) INTIP3A - 01 |019 |
|-------------------------------------------------------------------------|

Crystal 19 :

+-------------------------------------------------------------------+
| Cr | cpl| cpl type | hw type | cpl state | coupler ID |
|----|----|------------|-----------|--------------|-----------------|
| 19 | 0 | FICTIF| | REG NOT INIT | NO PCMS CODE |
| 19 | 1 | INTIP3A| | IN SERVICE | NO PCMS CODE |
| 19 | 2 | INTIP3A| | OUT OF SERV | NO PCMS CODE |
| 19 | 3 | Z_FICTIF| | IN SERVICE | NO PCMS CODE |
+-------------------------------------------------------------------+

--- Inter Crystal Topology ---

+-------------------------------------------------------------------------+
| CR | CPL Type Role Free/Tot Role Type CPL | CR |
|-------------------------------------------------------------------------|
|019 | 01 -INTIP3A (INT_A ) === 41/41 === ( MAIN) GD3 - 00 |002 |
|-------------------------------------------------------------------------|
|019 | 01 -INTIP3A (INT_A ) === 24/24 === ( MAIN) GD - 00 |018 |
|-------------------------------------------------------------------------|

[daniele.bengala]

I solved the issue, in this installation i used 3 new ip domain but i forgot that the ACT 18 remain in ip domain 0, after i changed the extra domain compression in ip domain 0 and new all works fine.
So ip domain 0 extra domain - without compression ip domain 20 same.
Thank you for your help