SIP Extensions Out of Service

[farazhusain]

Dears,

We are using Yealink VP530 SIP Video Phone Sets with Alcatel Omni PCX 4400 Release 9.0, my questions are mentioned in below.

1. If we create SIP User in Alcatel Omni PCX 4400 with Set Type "SIP Device", why Alcatel feature set such as call back request on busy or free sets, music on hold etc. is not avaialble.

2. If we create SIP User in Alcatel Omni PCX 4400 with Set Type "SIP Extension", All Alcatel feature set is available but we are unable to have a video call. Also the SIP Extension goes "OUT OF SERVICE" after every couple of hours, it shows that it is registered with Alcatel but the callers get "OUT OF SERVICE" their screens, then we have to reset this terminal by "termstat d" command.

kindly help me out in this regard

[cavagnaro]

Please check the OXE documentation to understand the difference between the set devices and their use.
About the disconnect issues, check logs and your network.