CCD statistic and networked Nodes

[oxeman4400]

Hi there.

I faced a new problem in CCD and networked 6 nodes.

we connected 6 nodes with ABCF-IP together and we activated CCD in all of them . call comes to node1 and if it dose not answer it will overflow to other nodes.so my question is:
-how can I trace which of the nodes finally answered the incoming call?is there any tag for incoming calls to trace in other nodes?
this calls cyclic causes my shown information in CCS statistic be wrong .

So is there in TC for wrong information in CCD or what is your suggestion ?please share your experiences.

Yours.

[krzysioD]

maybe CCD Tickets (ticked extractor, Ticket Analyzer) is for start?
unique id is 'unique' on every node of ABC-F network, so you could track call by it's ID.

[oxeman4400]

thank you .

is Ticket analyzer need license? or it is free to use?