Remove Set Supervision from USER

[smoore]

Alcatel 4760, we do not use the Attendant Console, all interaction with the phone system is done either through the OmniVista 4760 Appliaction, or through a telnet session.

From our voice prompts, one can press *8*, which is associated with the extension (user) 2350. 2350 has three User Associated Sets attached - and I want to remove one of the extensions from the Supervisor Station, but, I cannot figure out how to do so.

I've attached a screenshot, it might help explain things a bit.

It should also be noted that '2350' is set up as a ghost to ring the three extensions I mentioned above.

Any and all help appreciated, also happy to answer or provide more information upon request.

Thanks in advance.

S

[tot3nkopf]

Go to the associated set and check the keys. One of them should be set supervision of 2350.

[haroun]

Your extension is superviesd by three supervisor sets, just go the progrmmed key of the witched supervisor and see if there is a key with fonction set supervision and information 2350 , change the type of this key to not programed

[smoore]

Thanks, so much. I had looked in 2350, and the extension I wanted to remove, I just didn't look, silly me, in the Programmed Keys.

Thanks again.