4635 - All Main Menu Options not included in the prompt

siti · Post by **siti** » 07 May 2007 22:34

I want the voice prompt to read out all the options in the main menu.

At the moment it is giving 2 options only; "to send a message,press 2" and "to disconnect,press * ".

When I dial 4 for personal options,it worked. But my customer wants the guide to tell them all instead of the two options only.

Can someone tell me how this can be done?

Cheers

Isa · Post by **Isa** » 09 May 2007 11:37

Hi

You will need to connect directly to the Voicemail VPS 4635 adapter with the V24 cable, in order to access the 4635 configuration options.

You have to use the special Alcatel cable V24, which comes with an special connector to plug it on the rear connector of the VPS35 and a serial connector to plug on the notebook or desktop PC. Then you access the system using Hyperterminal
Com1
9600 8 1 n
Emulation autodetect

The default initial password is Password 5555 or can be 2222

I've got the VPS35 manual which describe the menus of the voicemail system configuration if you need.

siti · Post by **siti** » 09 May 2007 17:03

Thanx for the reply Isa.

I was referring to the main menu that the voice guide plays when callers dial in to the voicemail system to check their messages.

In the management menu,I dont have any problems as I can access it thru the way you had just mentioned.

My apologies for not clarifying the issue in my intial posting.

Thanks
Siti

siti · Post by **siti** » 15 May 2007 00:29

Solution â€“ this will be done from the individual mailbox.

The prompt level can be â€œstandardâ€

fuldfart · Post by **fuldfart** » 24 Aug 2009 10:01

Where do you plug in the cable in the VPS35 card ?

I also have a cable for ethernet connection, where do I put that ?

Best regards
John Andersen
Denmark

Isa wrote:Hi

You will need to connect directly to the Voicemail VPS 4635 adapter with the V24 cable, in order to access the 4635 configuration options.

You have to use the special Alcatel cable V24, which comes with an special connector to plug it on the rear connector of the VPS35 and a serial connector to plug on the notebook or desktop PC. Then you access the system using Hyperterminal
Com1
9600 8 1 n
Emulation autodetect

The default initial password is Password 5555 or can be 2222

I've got the VPS35 manual which describe the menus of the voicemail system configuration if you need.

Alcatel Unleashed