Forward no answer

[L_lefante]

Hi all,

I have two extensions with forward no answer programmed. I want to set different ringing time in both of them.
For example, I want extension A to forward after 10 sec and extension B to forward after 20 sec.

How can I do this?

Thanks

[cavagnaro]

I think you can't as timers are global. Not even with OneNumber solution

[enio.eltz]

Hi

Cav is right, the timer is global, so you can't do this in OXE.

Best regards.

[murraya]

think it's ok since release 10 or 10.1 not sure exactly.
phone class of service, new parameter overflow no answer timer. if set to 0 then set uses timer 4 otherwise set uses this timer.

[cavagnaro]

Interesting

[enio.eltz]

Let's check it out on Monday...

[oldboy]

think it's ok since release 10 or 10.1 not sure exactly.
phone class of service, new parameter overflow no answer timer. if set to 0 then set uses timer 4 otherwise set uses this timer.

Is correct separate Fac Cat per user will do the trick depending on software version of course

[enio.eltz]

Hi folks

Yes, from R9.1 we can see this option in facility categories. There is no in R7.1. I don't have R8.1 to check but I don't think so. This is the help page from MGR:

┌─Help: Overflow onAssociate/Noreply Timer─────────────────────────────────────┐
│ │
│ CANCEL to close this window │
│ │
│ Enter an integer value │
│ │
│ Overflow onAssociate/Noreply Timer │
│ ' │
│ When a set calls to another set, if associate set is managed on the called │
│ set, after the timer │
│ TEMPSO call overflows to the associate set. TEMPSO is the timer, which is │
│ used to set the time of │
│ ringing on main set before the call overflows to associate. Currently this │
│ timer is unique for the │
│ system. This timer is also same for ?Forwarding on no reply? feature. │
│ This new parameter will be initialized with default value = 0. When starting │
│ TEMPSO timer, and if │
│ value in Class of Service is different from 0, this value is used in place │
│ of system value. If this value │
│ is 0,TEMPSO will be initialized with system value as previous. Minimum value │
│ for this time is 0 and │
│ maximum value is 1500 in terms of 100 milliseconds. (i.e it is in between 0 │
│ and 150 seconds).' │
│ │
└──────────────────────────────────────────────────────────────────────────────┘

Best regards.

[L_lefante]

Many thanks to all for your replies!!

Good to know that this is possible at least in new releases.

[frank]

Wow.
We've been waiting for this feature for 10 years !