Mic 8600 IPHONE can not play voiceMessage

[mozi]

Hi,

having this Problem:

OTBE R1.3.000.071
OXE Standard user
with Ot Localstorage
8600MIC on IPhone Version 3.2.7


everything works fine even new voicemessageges are shown on Iphone,
but we're not able to Play a Voicemail on IPhone.

When we press the Play button a messagage appears : "download in Progress", but nothing happens.
The messagelengh is alkways 00:00

Does someone know where to look or which configuration maybe is missing.

Best regards
Mozi

[cavagnaro]

Enable logs and post them here to take a look

[mozi]

Hi thanks for your answer,

can you tell me which logs i have to enable?
I enabled logs on MyICsWebproxy as described in TG0056, but nothing happens

### file appender
log4j.appender.file=org.apache.log4j.RollingFileAppender
log4j.appender.file.maxFileSize=1000KB
log4j.appender.file.maxBackupIndex=5
log4j.appender.file.File=/usr/local/apache-tomcat/webapps/MyICsWebProxy/logs/MyICsWebProxy.log
#log4j.appender.file.File=/opt/Alcatel-Lucent/Tomcat/webapps/MyICsWebProxy/logs/MyICsWebProxy.log
log4j.appender.file.File=webapps/MyICsWebProxy/logs/MyICsWebProxy.log
log4j.appender.file.threshold=DEBUG
log4j.appender.file.layout=org.apache.log4j.PatternLayout
log4j.appender.file.layout.ConversionPattern=%d{ABSOLUTE} %5p %c{1}:%L - %m%n



log4j.rootLogger=Debug, file

regards Mozi

[cavagnaro]

On your cellphone client application

[mozi]

Hi,
I don't know how to enable logs on the IPhone.

I opened a SR.
I'll Keep you informed

regards

Mozi