License error "unexpected event"

[paderb]

well, I'm also worried about the file "4670_lock_omnivista.company.local", which was created on OXE in "/usr4/tmp/ov4760/uc/" right after starting 8770 services again.

I guess it has s.th. to do with it.

[joao.carlos]

Hi,

There should be only a PreventFile.lic on this folder.

I think you have a network/operating system problem. Check the logs where there is a problem with the connection and "Bad File descriptor".

Do you use SSH on this OXE?

[paderb]

Hello,

We don't use SSH. It was a new installation of 8770 R2.6.05.01 on Windows 2012 R2 english version.
The old 8770 had another version, IP and FQDN and is offline since the new installation.

ALU still has no clue and me neither. We had a remote session yesterday for about 4 hours.

Here is what I get in the logs:

NMCLicServer_LicVerif_1.log:
[18.08.2015 12:19:15] 3720 LicServer_LicVerif: Error: PreventFile::load(): prevent file has no signature
[18.08.2015 12:19:15] 3720 LicServer_LicVerif: Error: PCXConnect::putFile: Sending file C:\8770\data\temp\PreventFile.lic failed : 150 Opening BINARY mode data connection for PreventFile.lic (0 bytes).

NMCLicServer_2.log
[18.08.2015 12:19:15] 3720 LicServer: Error: Unexpected events : PreventFile::load(): prevent file has no signature
[18.08.2015 12:19:15] 3720 LicServer: Error: ftplib: write errno:No error WSAGetLastError:An established connection was aborted by the software in your host machine. (10053)
[18.08.2015 12:19:15] 3720 LicServer: Error: ftplib: write errno:No error WSAGetLastError:An established connection was aborted by the software in your host machine. (10053)
[18.08.2015 12:19:15] 3720 LicServer: Error: Unexpected events : PCXConnect::putFile: Sending file C:\8770\data\temp\PreventFile.lic failed : 150 Opening BINARY mode data connection for PreventFile.lic (0 bytes).

[18.08.2015 12:19:15] 3720 LicServer: License file check is done
[18.08.2015 12:19:15] 3720 LicServer: Error: Unable to check prevent file

Thank You very much and have a nice day.

kind regards

[doublezero]

Any news about this Problem??

I have simelar problem at one customer

best regardes

[joao.carlos]

Error: Unexpected events : PCXConnect::putFile: Sending file C:\8770\data\temp\PreventFile.lic failed : 150 Opening BINARY mode data connection for PreventFile.lic (0 bytes).

For me, it shows clearly that OV machine can't put the file to Oxe.

TRY (only try) to chmod 777 the folder to check if it's a permission issue.

[Lokol]

the same error : Partition /usr4 was 100% full