SNOM SIP PHONE ISSUE

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10111989

SNOM SIP PHONE ISSUE

Post by 10111989 »

Hii,
Dear all recently we have upgrade Release 9.1 to 11.0 at customer site their we have used crystal hardware. During the activity we have changed our codec parameter previously it was G729 now it is G723 but after that we have facing issue in snom 200 sip phone . we have able to do outgoing but not getting the incoming call message announced not authorized . IN phone configuration i have not found the codec G723 the available codec are G711a , G711u , GSMFR,G729A but facing same issue to used all codec .

Anybody please help me.

Warm Regards
Gaurav Singh
cavagnaro

Re: SNOM SIP PHONE ISSUE

Post by cavagnaro »

Magic balls are out of service.
Post some logs to try to understand your problem
10111989

Re: SNOM SIP PHONE ISSUE

Post by 10111989 »

Pls tell me how to create a domin regarding this issue .
Now this time I am not able to send u log .
Whenever I will go I will provide u .
Thanking u for reply

Warm regards
Gaurav Singh
haroun
Senior Member
Posts: 1464
Joined: 29 Mar 2010 11:09

Re: SNOM SIP PHONE ISSUE

Post by haroun »

SNOM SIP is sip extension -SEPLOS- or Sip device-trunk-
some logs , my magic ball is in serve but doubt it lies -codecs are you issue
ubhatnagar

Re: SNOM SIP PHONE ISSUE

Post by ubhatnagar »

We tried to replicate same issue in lab. Now we are able to make calls to snom200 but unable to make calls from snom200 to any other extension of EPABX.

Spectifications:
System Hardware: Crystal
Software Rls: 11.0(K140030f)
Compressor: INTIP(GIP4-1)
System Codec: G723
Domain: 0 Default compression(Cant' change as other SIP phones are working with this configuration)
SIP Trunk Codec: G711
SIP Authentication: NONe

Snom parameters:
Model: Snom200
Codec: G711A
Set Type in OXE: SIP Device


Error: 403 : forbidden, while calling from this SIP phone to analog phone.

Please advice.

Kind regards
Upendra
ubhatnagar

Re: SNOM SIP PHONE ISSUE

Post by ubhatnagar »

Sorry guys to trouble you...this has been solved. was a silly mistake.
haroun
Senior Member
Posts: 1464
Joined: 29 Mar 2010 11:09

Re: SNOM SIP PHONE ISSUE

Post by haroun »

there is no trouble and you'r welcomed to share the solution and the mistake was ? default compression g723 isn't it ?
ubhatnagar

Re: SNOM SIP PHONE ISSUE

Post by ubhatnagar »

After creating different IP domain and adding one of INTIP (with compression) along with SNOM Phone, it has been resolved.

Thanks Again.
haroun
Senior Member
Posts: 1464
Joined: 29 Mar 2010 11:09

Re: SNOM SIP PHONE ISSUE

Post by haroun »

hi
of corse compression no more sufficient ressources
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