Re: Send DTMF from Attendant set
Posted: 07 Oct 2015 11:10
lol
for me both at same time set to yes or no validation works
validation at first of end to end dialing followed by validation ofdtm end to end work the opposit do not
devalidation at first of dtmf end to end followed by validation end to end dialling works the opposit doesn't
on any way you're right it related to attendnat configuration and how it should work
normally this issue is not relevant for incoming call , it's only for outgoing ,normally attendant receive the enquiry from internal user, keep him on hold and transfert after ringing /or connected external party so sending dtmf will work without use dynamic key , but if teh attendnat has to recall internat user after connecting extranl party here he has to deactive the dtmf key to make the second call .-°
for me both at same time set to yes or no validation works
validation at first of end to end dialing followed by validation ofdtm end to end work the opposit do not
devalidation at first of dtmf end to end followed by validation end to end dialling works the opposit doesn't
on any way you're right it related to attendnat configuration and how it should work
normally this issue is not relevant for incoming call , it's only for outgoing ,normally attendant receive the enquiry from internal user, keep him on hold and transfert after ringing /or connected external party so sending dtmf will work without use dynamic key , but if teh attendnat has to recall internat user after connecting extranl party here he has to deactive the dtmf key to make the second call .-°