Re: 8028/8038 with new NOE always restarting
Posted: 31 May 2018 03:55
Thank you for your help... I'll be watching if it makes some changes !
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8028/8038 with new NOE always restarting
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Re: 8028/8038 with new NOE always restarting
Posted: 31 May 2018 05:37
Well, after one hour of observing, the problem is still here. Phones are always rebooting...
Re: 8028/8038 with new NOE always restarting
Posted: 31 May 2018 05:40
at the same time 40-50 minutes? or do they reboot earlier?
regards...
regards...
Re: 8028/8038 with new NOE always restarting
Posted: 31 May 2018 05:45
Seems they reboot after 30 min, so earlier
Re: 8028/8038 with new NOE always restarting
Posted: 31 May 2018 07:03
so it is a dhcp issue.
i think it should be resolved in a newer firmware for the 80x8s phones.
you can also check with a wireshark capture on a mirrorport (phone).
regards...
i think it should be resolved in a newer firmware for the 80x8s phones.
you can also check with a wireshark capture on a mirrorport (phone).
regards...
Re: 8028/8038 with new NOE always restarting
Posted: 31 May 2018 07:10
Well well...
Do you think I can downgrade to 4.52 ?
Do you think I can downgrade to 4.52 ?
Re: 8028/8038 with new NOE always restarting
Posted: 31 May 2018 07:25
no, i do not think so. 4.52 is only for the older ones.
anyhow... somebody (your Alcatel-Lucent Businesspartner) have to check the possibilities, since the firmeware in the phones are coming with the main software release in the oxe. maybe or not... i think you have to install a newer patch or an upgrade in oxe callserver.
regards...
anyhow... somebody (your Alcatel-Lucent Businesspartner) have to check the possibilities, since the firmeware in the phones are coming with the main software release in the oxe. maybe or not... i think you have to install a newer patch or an upgrade in oxe callserver.
regards...
Re: 8028/8038 with new NOE always restarting
Posted: 31 May 2018 07:38
Thank you !
I should be angry against this partner, because he sold us the phones, knowing our OXE version !
I should be angry against this partner, because he sold us the phones, knowing our OXE version !
Re: 8028/8038 with new NOE always restarting
Posted: 31 May 2018 09:47
don’t be angry... they’re just technicans and trust what alcatel say...
just one more question?
are the phones seperated from the callserver (different subnet?)?
can you send the configuration of the dhcp scope, please?
regards...
just one more question?
are the phones seperated from the callserver (different subnet?)?
can you send the configuration of the dhcp scope, please?
regards...
Re: 8028/8038 with new NOE always restarting
Posted: 31 May 2018 10:21
Everything is in the same subnet.
Here is the reste of dhcpd.conf :
Thx again
Here is the reste of dhcpd.conf :
The rest is on the previous post page.# DHCP configuration file
# Must not be modified by hand
# Global data
not authoritative;
option vendor-encapsulated-options "alcatel.a4400.0" ;
always-reply-rfc1048 true;
# Subnet 192.168.92.0/24.
subnet 192.168.92.0 netmask 255.255.255.0 {
option broadcast-address 192.168.92.255;
next-server 192.168.92.250;
range 192.168.92.100 192.168.92.199;
}
Thx again