Alcatel Unleashed

I turned autostart back on and ran as root "dumpsave -w" to remove the crashdump then reboots CS. Here is the output for ifconfig and incvisu after the reboot.


(E)cpu> ifconfig
eth0 Link encap:Ethernet HWaddr 48:7A:55:10:00:E8
inet addr:10.80.212.88 Bcast:10.80.212.255 Mask:255.255.255.0
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:17185 errors:0 dropped:0 overruns:0 frame:0
TX packets:84 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:3609327 (3.4 MiB) TX bytes:10771 (10.5 KiB)

lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
UP LOOPBACK RUNNING MTU:16436 Metric:1
RX packets:1 errors:0 dropped:0 overruns:0 frame:0
TX packets:1 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:112 (112.0 b) TX bytes:112 (112.0 b)

(E)cpu>

(E)cpu> incvisu
25/02/20 14:40:49
25/02/20 14:43:44 000001I|---/--/-/---|=4:2199=A4400 Version: R12.3-m4.302-18-b-uk-c83
25/02/20 14:45:24 000001I|---/--/-/---|=2:2700=Software package Error 1 info2 1 info3 0
(E)cpu>

I turned autostart back on and ran as root "dumpsave -w" to remove crashdump. Here is the output from ifconfig and incvisu on CS.

(E)cpu> ifconfig
eth0 Link encap:Ethernet HWaddr 48:7A:55:10:00:E8
inet addr:10.80.212.88 Bcast:10.80.212.255 Mask:255.255.255.0
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:21139 errors:0 dropped:0 overruns:0 frame:0
TX packets:126 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:4437239 (4.2 MiB) TX bytes:13407 (13.0 KiB)

lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
UP LOOPBACK RUNNING MTU:16436 Metric:1
RX packets:13 errors:0 dropped:0 overruns:0 frame:0
TX packets:13 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:741 (741.0 b) TX bytes:741 (741.0 b)

(1)cpu> incvisu
25/02/20 15:42:08
25/02/20 15:45:03 000001I|---/--/-/---|=4:2199=A4400 Version: R12.3-m4.302-18-b-uk-c83
25/02/20 16:05:33 000001I|---/--/-/---|=2:2176=A dynamic patch has been installed for TEL
25/02/20 16:07:00 000001I|---/--/-/---|=2:2700=Software package Error 1 info2 1 info3 0
(1)cpu>

If CS and GD can ping each other why would GD error on TFTP?

------------------------------------------------
WARNING : tftp server address problem

@ MAC : 00:80:9f:ff:fb:b4
@ IP : 10.80.212.89
net mask : 255.255.255.0
gateway : 10.80.212.254
CS role address : 10.80.212.88
CS redundancy role address : 0.0.0.0
Passive Comm server address: 10.80.212.88
crystal number : 3 (Manual allocation)
vlan id : -1
default priority : 0
default dscp : 0
duplex mode : auto-negociation
download binary timeout : 1200

-----------------------------
[Start cpl_sli2.ko]
end of load appli modules phase
[Start normal_startup rescue_off]
'binmg3
Downloading /DHS3bin/downbin/mg3/binmg3 from 10.80.212.88
/etc/rc.d/init.d/binipmg_download: download_binary binmg3 failed

/etc/rc.d/init.d/binipmg_download: download of binmg3 failed: file not found on server or bad transfer or file corrupted
/etc/rc.d/init.d/binipmg_download: sleeping 5s then retrying...

Downloading /DHS3bin/downbin/mg3/binmg3 from 10.80.212.88
/etc/rc.d/init.d/binipmg_download: download_binary binmg3 failed

/etc/rc.d/init.d/binipmg_download: download of binmg3 failed: file not found on server or bad transfer or file corrupted
/etc/rc.d/init.d/binipmg_download: sleeping 5s then retrying...

Downloading /DHS3bin/downbin/mg3/binmg3 from 10.80.212.88
/etc/rc.d/init.d/binipmg_download: download_binary binmg3 failed
/etc/rc.d/init.d/binipmg_download: too many retries, giving u
switch_init_cmd : pINTIPA=0
p
binmg3 download failed after 3 retries
Startup inetd
Standard version
[Start build_hosts 0]
Startup completed - awaiting user login ...
STARTFILE ASKED := startmg3
DTLS mode for CS := DISABLED
[Startup script ended : 90init]
mg3 login:

Also labpbxbuild gives error

(E)cpu> lanpbxbuild

Mapping error on REMAGEN
(E)cpu>


I seem to be getting lost with what is wrong here, again i am new to alcatel pbx administration. I did drop the db and start new on CS but still can not get the webui port 443 to show up on netstat and these REMAGEN-112 error and the GD fails to tftp to the CS. This was a working chassis prior to a move and remapping of ip topology.

Have you got Teamviewer?? i will log in a fix for you for a small price and show you what is what

testuser123 wrote: ↑25 Feb 2020 10:17 I turned autostart back on and ran as root "dumpsave -w" to remove crashdump. Here is the output from ifconfig and incvisu on CS.


RX bytes:741 (741.0 b) TX bytes:741 (741.0 b)

(1)cpu> incvisu
25/02/20 15:42:08
25/02/20 15:45:03 000001I|---/--/-/---|=4:2199=A4400 Version: R12.3-m4.302-18-b-uk-c83
25/02/20 16:05:33 000001I|---/--/-/---|=2:2176=A dynamic patch has been installed for TEL
25/02/20 16:07:00 000001I|---/--/-/---|=2:2700=Software package Error 1 info2 1 info3 0
(1)cpu>

you have software package issue
incvisu GEA 2700 TO UNDERSTAND what's wrong
try to restore db from savec backups Under /urs4/BACKUP/DAY-X
Where x is day number before trouble has rised

Getting closer to the failure. I do have BACKUPS and will try to restore.
Here is output from incinfo. Now the question is why would this fail from shutdown and moving to a new location?
Am I looking at future hard drive issues?

--------------------------------
(E)cpu> incinfo GEA 2700

Decompressing /tmpd/incid_GEA.txt

INCIDENT NUMBER: 2700
Network indicator: Alcatel 4400
OBJECT CLASS: Dhs3x_node
EVENT TYPE: ProcessingErrorAlarm (10)
PROBABLE CAUSE: Unknown (0)
SEVERITY: Major

"Software package Error P1 info2 P2 info3 P3"
"P1 : 0 = Software.mao file not found"
"1 = Software.mao file faulty"
"2 = Hardware key faulty"
"3 = Software key faulty"
"4 = Package number wrong"
"5 = Parameter number wrong"
"6 = Software package value wrong"
"7 = The hard key cannot be read"
"8 = Illegal OPS version in software.mao"
"12 = In an Opentouch w/o dongle context, protection mechanism failure"
"P2 : If P1 = 6, P2 indicates the Software Package Number present in"
"software.mao. "
" 1 = Telephony group"
" 2 = Call by name"
" 3 = ACD"
" 4 = Hotel"
" 5 = Multilanguage hotel"
" 6 = Hotel link"
" 7 = Network management"
" 8 = Accounting"
" 9 = Voice guides"
" 10 = PRA"
" 11 = Automated attendant"
" 12 = DISA"
" 13 = Extension"
" 14 = External accounting"
" 15 = Real-time printout of tickets"
" 16 = Financial report"
" 17 = ACD traffic observation"
" 18 = DIstributor type"
" 19 = Private B channels"
" 20 = Automated attendant voice guides"
" 21 = VPS"
" 22 = 4635 I"
" 23 = ELA"
" 24 = ELN"
" 25 = CLI"
" 26 = CLA"
" 27 = CSTA ACD agents"
" 28 = Forbidden boards"
" 29 = DECT (a station not dect or a public trunk group has been declared)"
" 30 = 4736 ACD"
" 31 = AMIS"
" 38 = Info center"
" 39 = Traffic observation 47xx"
" 40 = Incidents on fly"
" 41 = Dect registration"
" 42 = Accounting 47xx"
" 43 = Forbidden boards because dect add-on"
" 44 = SBC"
" 45 = BLF"
" 46 = Fax server"
" 47 = Alarm 47xx"
" 48 = CSTA business agents"
" 49 = STAP"
" 50 = MAO 47xx"
" 51 = Accounting on fly"
" 52 = 4635"
"If P1 = 12, P2 indicates the root cause of the protection mechanism failure."
"0 = Impossible to read the checksum data writen by ICS."
"1 = ICS didn't write the checksum data in the OXE database."
"2 = The checksum data writen by ICS is not valid."
"3 = The date of checksum data writing is not valid (more than 1 hour ago)."
"Otherwise, P2 = -1 or = errno"
"Incident 2700"
"P3 : If P1 = 6, P3 indicates the software parameter. Otherwise, P3 = -1"
" If P2 = 3,"
" 1 = Supervisor"
" 2 = Maximum number of agents in the ACD team"
" If P2 = 7,"
" 1 = Node number"
" 2 = Maximum number of stations in the node"
" Otherwise, P3 = -1"
"Software package error"
"The display on the digital stations is disabled."
"Access to the software.mao file is impossible by the MAO."
"Use the sprecover command to validate the display on the digital stations.";

(E)cpu> .................


-----------


(E)cpu> cd /usr4
(E)cpu> cd BACKUP/
(E)cpu> ls
DAY DAY-2 DAY-4 DAY-6 IMMED MONTH-2 WEEK-1 WEEK-3
DAY-1 DAY-3 DAY-5 FACTORY MONTH-1 OPS WEEK-2
(E)cpu> ls -l
total 60
drwxr-xr-x. 2 root root 4096 Feb 28 05:45 DAY
drwxr-xr-x. 2 root root 4096 Feb 28 05:45 DAY-1
drwxr-xr-x. 2 root root 4096 Feb 28 05:45 DAY-2
drwxr-xr-x. 2 root root 4096 Feb 28 05:45 DAY-3
drwxr-xr-x. 2 root root 4096 Feb 28 05:45 DAY-4
drwxr-xr-x. 2 root root 4096 Feb 28 05:45 DAY-5
drwxr-xr-x. 2 root root 4096 Feb 28 05:45 DAY-6
drwxr-xr-x. 2 root sys 4096 Mar 5 2001 FACTORY
drwxrwxr-x. 2 root tel 4096 Feb 19 19:02 IMMED
drwxr-xr-x. 2 root root 4096 Feb 12 05:45 MONTH-1
drwxr-xr-x. 2 root root 4096 Feb 12 05:45 MONTH-2
drwxrwxr-x. 2 root tel 4096 Feb 19 19:12 OPS
drwxr-xr-x. 2 root root 4096 Feb 28 05:45 WEEK-1
drwxr-xr-x. 2 root root 4096 Feb 28 05:45 WEEK-2
drwxr-xr-x. 2 root root 4096 Feb 28 05:45 WEEK-3
(E)cpu> cd MONTH-1
(E)cpu> ls -l
total 2060
-rw-r--r--. 1 root root 11072 Nov 22 05:45 cho-dat
-rw-r--r--. 1 root root 2089728 Nov 22 05:45 mao-dat
(E)cpu>

restore was a bust.

-----------------
(E)cpu> lanpbxbuild

Mapping error on REMAGEN
(E)cpu> incinfo GEA 2700

Decompressing /tmpd/incid_GEA.txt

INCIDENT NUMBER: 2700
Network indicator: Alcatel 4400
OBJECT CLASS: Dhs3x_node
EVENT TYPE: ProcessingErrorAlarm (10)
PROBABLE CAUSE: Unknown (0)
SEVERITY: Major

"Software package Error P1 info2 P2 info3 P3"
"P1 : 0 = Software.mao file not found"
"1 = Software.mao file faulty"
"2 = Hardware key faulty"
"3 = Software key faulty"
"4 = Package number wrong"
"5 = Parameter number wrong"
"6 = Software package value wrong"
"7 = The hard key cannot be read"
"8 = Illegal OPS version in software.mao"
"12 = In an Opentouch w/o dongle context, protection mechanism failure"
"P2 : If P1 = 6, P2 indicates the Software Package Number present in"
"software.mao. "
" 1 = Telephony group"
" 2 = Call by name"
" 3 = ACD"
" 4 = Hotel"
" 5 = Multilanguage hotel"
" 6 = Hotel link"
" 7 = Network management"
" 8 = Accounting"
" 9 = Voice guides"
" 10 = PRA"
" 11 = Automated attendant"
" 12 = DISA"
" 13 = Extension"
" 14 = External accounting"
" 15 = Real-time printout of tickets"
" 16 = Financial report"
" 17 = ACD traffic observation"
" 18 = DIstributor type"
" 19 = Private B channels"
" 20 = Automated attendant voice guides"
" 21 = VPS"
" 22 = 4635 I"
" 23 = ELA"
" 24 = ELN"
" 25 = CLI"
" 26 = CLA"
" 27 = CSTA ACD agents"
" 28 = Forbidden boards"
" 29 = DECT (a station not dect or a public trunk group has been declared)"
" 30 = 4736 ACD"
" 31 = AMIS"
" 38 = Info center"
" 39 = Traffic observation 47xx"
" 40 = Incidents on fly"
" 41 = Dect registration"
" 42 = Accounting 47xx"
" 43 = Forbidden boards because dect add-on"
" 44 = SBC"
" 45 = BLF"
" 46 = Fax server"
" 47 = Alarm 47xx"
" 48 = CSTA business agents"
" 49 = STAP"
" 50 = MAO 47xx"
" 51 = Accounting on fly"
" 52 = 4635"
"If P1 = 12, P2 indicates the root cause of the protection mechanism failure."
"0 = Impossible to read the checksum data writen by ICS."
"1 = ICS didn't write the checksum data in the OXE database."
"2 = The checksum data writen by ICS is not valid."
"3 = The date of checksum data writing is not valid (more than 1 hour ago)."
"Otherwise, P2 = -1 or = errno"
"Incident 2700"
"P3 : If P1 = 6, P3 indicates the software parameter. Otherwise, P3 = -1"
" If P2 = 3,"
" 1 = Supervisor"
" 2 = Maximum number of agents in the ACD team"
" If P2 = 7,"
" 1 = Node number"
" 2 = Maximum number of stations in the node"
" Otherwise, P3 = -1"
"Software package error"
"The display on the digital stations is disabled."
"Access to the software.mao file is impossible by the MAO."
"Use the sprecover command to validate the display on the digital stations.";

(E)cpu>

ok the error is in the telephonie group i thing
>spadmin
1-to see if still there's a panic flag
after that 2 to see where is the problem.

have tried to force telephone app to start by the command RUNTEL ?

@ MAC : 00:80:9f:ff:fb:b4
@ IP : 10.80.212.89
net mask : 255.255.255.0
gateway : 10.80.212.254
CS role address : 10.80.212.88
CS redundancy role address : 0.0.0.0
Passive Comm server address: 10.80.212.88 is this an oxe or pcs?
crystal number : 3 (Manual allocation)
vlan id : -1
default priority : 0
default dscp : 0
duplex mode : auto-negociation
download binary timeout : 1200