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Re: Problem with ASM Script

Posted: 21 Jan 2016 10:18
by Messiah Alcatel
Yes, we checked them, therefore we have now contacted Alcatel itself

Thank's for your help; if there be a solution, I'll post it here

Re: Problem with ASM Script

Posted: 16 Feb 2016 11:15
by Messiah Alcatel
Hello,

this problem has been fixed by Alcatel. :-)

It was a technical problem was an IP-Module. Alcatel made an update on this module and now the problem has been fixed. The ASM script is applied on every single call.

Re: Problem with ASM Script

Posted: 16 Feb 2016 11:48
by cavagnaro
Nice, thanks for sharing.
What IP module? Was a binary or what exactly?

Re: Problem with ASM Script

Posted: 22 Feb 2016 11:24
by Messiah Alcatel
The IP module in questo was integrated in order to increase the amount of SiP licences. Obviously, the module wasn't configurated properly so that it affected the connection between the telephone system and the external ASM.