Alcatel Unleashed

frank wrote:Ok, did you configure the SIP settings on the PBX so there is no authentication ?

Frank,

Yes, I disabled digest authentication. It is not an authentication issue because I can make a call from an Alcatel 4068 phone to a SIP phone but not vice versa.

The authentication is only for SIP clients.
You can set it up for incoming, outgoing, or both calls.
I think by defaul, it is setup for outgoing calls.. But if you said you tries that..

What did you put for:

Sip / Sip Proxy / Minimal Authentication Method

Also, in your client, what does the log says ?

Registration: 503 Service unavailable
Called Failed: Service unavailable

or something else ?

I did not really look deeply at your logs (lazy I am), but if it s still not working, I'll check it out. What client are you using ?

503 Service Unavailable

The server is temporarily unable to process the request due to a
temporary overloading or maintenance of the server. The server MAY
indicate when the client should retry the request in a Retry-After
header field. If no Retry-After is given, the client MUST act as if
it had received a 500 (Server Internal Error) response.

A client (proxy or UAC) receiving a 503 (Service Unavailable) SHOULD
attempt to forward the request to an alternate server. It SHOULD NOT
forward any other requests to that server for the duration specified
in the Retry-After header field, if present.

Servers MAY refuse the connection or drop the request instead of
responding with 503 (Service Unavailable).

frank wrote:The authentication is only for SIP clients.
You can set it up for incoming, outgoing, or both calls.
I think by defaul, it is setup for outgoing calls.. But if you said you tries that..

What did you put for:

Sip / Sip Proxy / Minimal Authentication Method




Also, in your client, what does the log says ?

Registration: 503 Service unavailable
Called Failed: Service unavailable

In the client log I get 503 Service Unavailable

or something else ?

I did not really look deeply at your logs (lazy I am), but if it s still not working, I'll check it out. What client are you using ?

Frank, thanks for helping debug this;

I have used different SIP clients such as GrandStream, ExpressTalk, Xlite, SoftPhone and I always get the same error in client's end:
"503 Service Unavailable"

SIP proxy settings are as below:

* Sip / Sip Proxy / Minimal Authentication Method = None
* "Only Incoming Authenticated Calls" is NOT checked. Although I have tested the other case (this setting is checked) and then restarted the sip engine but get the same error.

*SIP Initial time-out - 500
* SIP Timer T2 - 4000
* SIP Connection duration - 180000
* Recursive search - Unchecked
* Authentication Realm - left blank but also have tried to put the ip address of the CS (SIP Gateway) with same result

Thx Niko

And of course, you have the license for sip trunks, hu ?

frank wrote:And of course, you have the license for sip trunks, hu ?

I should have otherwise I wouldn't be able to call a SIP client from an analog or Alcatel IP Phone. Also, I was able to create a SIP trunk.

Am not sure if these two arguments prove that I indeed have a license for a SIP trunk or not?

Yes, you have a valid license.
I still have the same issue, i'm going to do an upgrade to the OXE version beacuse we have found a couple of issues with OTUC too, also with the SIP.
Will let you know after the upgrade.

cavagnaro wrote:Yes, you have a valid license.
I still have the same issue, i'm going to do an upgrade to the OXE version beacuse we have found a couple of issues with OTUC too, also with the SIP.
Will let you know after the upgrade.

Thanks Cavagnaro. What is your upgrade path; 6.1 -> 7.0?

I would be interested to know how it goes.

humm no 7 yet. just a patch

by the way, Frank my partner sent you an email about the file you sent me, did you read it? We still have some issue.