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Welcome Messages
Posted: 12 Sep 2006 10:01
by Visa2Russia
Hello, I got ne job in a company who has OXE Alcatel, and they asked me if I can manage the welcome messages, I have some aknoledgment of the MGR but unfortunately I don't know how register and delete new messages also thru 4035. Can you help me?
Best regards
Posted: 12 Sep 2006 10:10
by frank
Do you know if the welcome messages are Voice Guides or voicemail in Auto Attendant ?
Voice Messagges
Posted: 12 Sep 2006 10:15
by Visa2Russia
They told me have been registered thru telephone actualy I don't know where they're located.
Posted: 12 Sep 2006 10:19
by frank
Ok,
First of all, you have to go under translator / prefix and find the prefix which is TONE TEST.
You also have to look for the prefixe for VG RECORDING
Then when you log into the pbx, you can do a vgfile all which will give you the list of the recorded messages
Once you have this, you can play and re-record the messages with the VG RECORDING prefix
Check on the documentation also. It is very well explained.
documentation
Posted: 12 Sep 2006 10:23
by Visa2Russia
could you tell me exactly where I can find documentation.
Thanks
Posted: 12 Sep 2006 10:25
by frank
doc
Posted: 12 Sep 2006 10:26
by Visa2Russia
thanks I'm downloading full amnual I found link in forum.
Ciao
Key sequence
Posted: 21 Sep 2006 09:17
by Visa2Russia
Could you please give me the key sequence to change messages, I check in manual but I can't find it. Thanks
Posted: 22 Sep 2006 13:27
by frank
You have to create a voiceguide recording prefix
You have to change the class of service to allow the phone to record VG
The phone has to be a 4035
You have to create the dynamic voice guide
You have to assign the VG on the GPA board or GD or GA
Then you have to do the recording
Everything is explained under "configuration" if you look for dynamic voice guides in the documentation