La_Toupie wrote:
You can't associate your Netmeeting or others with it so you yet use your old phone !!!
You can see with, the calls lost, done or received (classic); I don't remember all but it's very limited
This is so not true.
We are running a 4400 pcx in my firm, and are currently running a test with a4980, before wide deployment. ATM we are only ~10 users of the service.
The Good:
*Manages your handset excellently while in the office. (ie: the phone immidiately updates with whatever config you set in 4980).
*Out of the office mode, where you can manage your calls remotely without having any sort of handset og mic/headset availible. Gives you access to most options and missed calls etc (good when your travelling and have ended up at very narrow bw and just want a update on lost calls, before you foreward all call to your cell)
*IP-phone that just works (well... if your firewall is strict, you might have to make some changes but...)
*Integrates with Outlook on a fly
*Integrates well with LDAP
The Bad:
*IP-phone requires a reliable internet connection. Spikes in network traffic could easily drop the sound in your end, the other end, or both for a few secs. Never had a dropped call tho. (Anyways: don't we all run networks with QoS enabled?).
*Integration with Outlok is partially flawed. That is, it works like a charm, but the recent security approch MS have taken with regards to office gives you a dialog box every time a plugin tries to access you contact list. While this is all good for defeating viruses, it's a real PIA when every time you get a call, you need to hunt for the outlook window hiding the dialog box (and thus disabeling all other outlook windows).
*It's 'bout as well documentet as the windows API was ten years ago (IE: if your lucky enough to find any info, it's bound to be sub-par and mostly outdated).
*The Alcatel web-site sucks ass. The info you find 'bout 4980 at the official page... well... sucks...
All in all: If the program was better documented it would be a lot easyer to use, but it's a really good program.