Alcatel Unleashed

HI All:
I'm new on the forum and I want to congratulate their moderators. I've found this forum excellent.

By now, I'm working to implement VOIP on all our Latin-American offices and by now, my work if standardize the commands off all the Alcatel / Lucent PBXs and bring them to 5 digits. I've get success until now with Argentina, Mexico and Chile. Now it's Venezuela and I get stuck there.

That PBX has a 4615 voicemail and until now, and I need to create 5 digits mailboxes, because all users extensions need to be moved to 5 digits.

I've got the 4615 reference manual. I created a 5 digit extension for test and tried to create a it's 5 digit mailbox, but doesn’t work.

An Alcatel technician says that 4615 does not supports 5 digits and suggest buying a new one. But he probably wants to get money and Venezuela is out of budget for such purchase now.

Can some of you tell me if is there any trick I can do to move all users to 5 digits and be able to create mailboxes for them?

The PBX is 4400, CPU6. No 4635 or other voicemail card available

Thanks a lot!!!!
Isa

Hi,

This is what's in the 4615 documentation, page 4:

Numbering plan from 2 digit to 4 digits maximum wide


So you will have to change your voicemail to a 4635.
How did you do in other sites !?

Also, the 4615 is not made to work in a network environment. It's only for small, stand alone installations

Thanks for your answer Frank!

In the other sites I've got 4635j adapters. I've reinstalled the VM HD with a most resent version of the VM software, downgrade compatible.
I've deleted all 4 digit users, imported them back with the 5 digit version of the number, without voice mail.
Then I changed the pilot number of the old voicemail number to a 5 digit version too and started up the VM with the new software.

After assign the new pilot number to each user, all the new 5 digit mailboxes were creted ok.

The problem with Venezuela, is the 4615 and no money to buy the new VM card.....

Isa

Well.. If you have no money, you could still use centralised voicemail, but then you need to buy a license for that ..

What do you mean exactly with centralised voicemail?

Do you see any chance to provide any voicemail facility to the users, if I move them to 5 digit?

If I have to ask them to dial the pilot number and enter their mailbox number to consult their messeges, I can do it. VOIP is the priority by now.

Centralized voicemail means that you use the voicemail of another system.

Node A (with 4635) <------> Node B

Here, users of node B will have a voicemail account on the 4635 from Node A



You need a license for this.

Thanks Frank