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Recall time?

Posted: 29 Nov 2006 09:23
by coronis
hi to everybody,

I have oxo 4.x system: AA is enabled.

i want my operator set dynamically routed after 20 sec to extension 103 . then 103 will ring 20 sec before AA will recall the routed call to the operator set. can somebody help me im just new to oxo.

my current setting: 103 rings for 2 sec then AA recall to the OS.

regards...

Posted: 30 Nov 2006 03:53
by steve
Change the "Timeout for call back after unanswered transfer" in the System misc. / Feature Design / Part 5.
(by default this timer is 24 sec !)