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waiting conference
Posted: 19 Jan 2010 14:19
by oscar bayona
I have a question about how you may leave a conference on hold. I conducted a simple conference between 3 people and when I leave the conference in hopes to make a new call I can not do it.
In making the telephone conference will not let me receive or make new calls, but the phone already tested and may receive 3 to 4 calls at once, the problem only occurs when the phone has established a conference.
Posted: 19 Jan 2010 15:16
by freedom
Which release do you use?
And do you use a standard three-party confernce from a set, or do you use a real conference code and a GD/GA/GPA to host the conference?
Posted: 20 Jan 2010 13:21
by oscar bayona
I am using the card GD for store conferences.
The release is 9, next I send you a print screen of the telephone plant
Alcatel-Lucent OmniPCX Enterprise
standard installation last performed: 21-Feb-1992 02:21:04
You have new mail.
# The role of the CPU is MAIN
Application software identity
R9.0-h1.301-36-co-c80s1
Business identification: R9.0
Release:
DELIVERY h1.301
Patch identification: 36
Dynamic patch identification: none
Country: co
Cpu: c80s1
ACD VERSION
release : 8
bug_fixing : 1
protocol_id : 90
version_dy_hr_stat : 11
try add-on
Posted: 09 Feb 2010 01:16
by kalel
if you in a conference and wants to initiate a new call, you may try the add-on feature (under casual conf).
if you are using a 4035 set just press addon and make a call, just dont press insert if you dont like to add this new call on the ongoing 3way conf.
kalel
Posted: 20 Feb 2010 20:10
by frank
Did you open a case on this one, cause I m curious...