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Unable to get PIMPhony Basic application setup
Posted: 26 Jan 2010 09:06
by maaz
Hi friends,
I am provided with 2 units OmniPCX Office systems with 25 basic level PIMPhony licenses. The problem is that I am not provided with the Setup for that application. Can somebody guide me where to find one? upload it if someone have it, I shall be very thankful for this great act.
Regards,
Maaz Bin Mahmood
Posted: 27 Jan 2010 03:48
by Maurice
Hi Maaz,
software can be found on
Alcatel-Lucent Business Partner web site
Left side menu:
--> Support
--> Technical Support IP telephony
--> SW Download.
Current version is PIMphony v6.3 build 2065.
Regards,
Maurice
Posted: 27 Jan 2010 04:02
by vad
Access to BPWS site allowed only for authorized person (with account and rights). I think the best solution - ask from alcatel partner (f.e. hwo sell this system)
Posted: 27 Jan 2010 06:05
by maaz
Thanks for the response. I have the access but I am unable to see SW Download section, remaining are visible though... like PCS documents, Technical Support etc .... Can somebody upload it to some secure place from where I can download it, if possible? I shall be very thankful for this, as I have the licenses and I should have provided with setup but I was not...
Thanks for kind responses...
Posted: 27 Jan 2010 06:10
by maaz
Can I be explained about the level and right that can make me download the software, so that I may request my company to provide me access??
Posted: 27 Jan 2010 06:22
by benny
I don't believe that anybody here is going to upload software for you. You should contact Alcatel-Lucent or the party who sold the equipment to you to fix your access.
Posted: 27 Jan 2010 06:24
by maaz
benny wrote:I don't believe that anybody here is going to upload software for you. You should contact Alcatel-Lucent or the party who sold the equipment to you to fix your access.
In that case, please specify the minimum level I should have to access the software....
Posted: 27 Jan 2010 06:35
by vad
If you have access to BPWS - in your company must be authorized person - responsible for user profile management.
In any case you can make request (from contact page) with question about access to SW section.