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OTUC + MTW creates invalid extension

Posted: 01 Feb 2010 05:54
by BlueFox
Hi, I hope someone can help.

I have a BiCS 2.0 system with a standalone MTW server. The MTW server uses OTUC for user authentication. Everything seems to work except MyIC. When logging in, OTUC always creates an extension number for the MTW user and sets it as it's current location. However, it is missing the 'x' prefix that MTW expects so you cannot dial out without first changing this.

I though about adding the 'x' to the 'Office Phone' number when creating a new user but OTUC does not allow this character.

Posted: 01 Feb 2010 14:12
by banfield
This is an known old problem in the API be twin Otuc and Teamwork. I have done a e-SR request on this two years ago.
Still there is no solution in the API. I guess Alcatel-Lucent have internal communication problem.
There is tho an workaround in the DAS rules.

Posted: 01 Feb 2010 22:27
by berty
Try putting this in as your last DAS rule:

Code: Select all

s/(.*)/\1@192.168.60.10/
Where 192.168.60.10 is replaced by the IP address of your Oxe. I think this might help.

Berty