Alcatel Unleashed

Hi everyone!!

I have configured an oxo with automatted attendant (simple function) and it works good, but i wanna
call with auto attendant to a remote subscriber with a PCM board, anyone knows what i need
to do this?? (remote substitucion?, speed dial??)



Thankx

Hi GriMM.

Usually the routing of the auto attendant in the oxo goed to an subscriber or a group. (there are others but there not relevant I think). So you're best option is to let the number the inbound call chooses route to an subscriber (virtual or normal, you choose). Then use the dynamic routing of the user to divert the call to any destination you want. The dynamic routing of an user can exist of an speeddial, group, etc. So if you use this programming then you can route to a lot of destinations. Far more then you can choose 'standard' in the auto attendant options.

regards

Thanx Kurupt

The issue was resolved by creating a speed dial and erase a secundary trunk group to avoid that these overlapping, when a call is received by auto attendant, the user use speed dial to remote site and the call is done.