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Cannot Send Fax

Posted: 05 May 2010 02:52
by danphi
Hi All,

I've configure OFS and OXE according to the TC1096en document. I've create a internal users in faxadmin. I've connect the Analog Fax machine to our oxe. I tried to send fax from internal user use web interfaces, I send fax to the Analog fax machine.
The problem is I can't sent fax to Analog fax machine and in fax server show this error :
Error Code : 800
Error Message : Error in fax transmission
Please help me to solve this problem, because I am new comer in OmnitouchFaxSoftware.

Thank you.

Posted: 05 May 2010 12:21
by cavagnaro
logs, logs, logs, please post logs...

Posted: 06 May 2010 02:41
by danphi
I'm sorry.. Where I able to find log message ? In OXE or OFS?
I'm sorry because I'm newbi in OFS.. :(
I'll attach my configuration in OXE and OFS..

Posted: 06 May 2010 13:16
by cavagnaro
Do a SIP trace in OXE to see if at least OFS is communicating with OXE, if so please post SIP logs from OXE or a tcpdump from OFS