Alcatel Unleashed

Hi All,

Have a weird issue with IPtouch.

IPtouch is on different subnet than OXE but i can ping it form GD and GA:

After configured the iptouch i can make a few calls and audio is working fine on both ways but after that is no audio on the iptouch.

I can dial and connect to party but i cant hear them.

Need your help Guys and Gal,


The next thing i found out is that the IP phones on different subnets can communicates each other but only "digital to IPtouch" and "analog to iptouch" phone calls has one way audio

very weird issue. i have no clue what is wrong... today i try call the IPtouch and was working fine but - both way audio was working! after 5 minutes i called again and the issue occurs.


any suggestions ?

90% network issue (bandwidth, routing, etc)

still have problem :/

my OXE has 3 static IP addresses:

mtcl - 192.168.44.176

eth0 Link encap:Ethernet HWaddr 00:80:9F:38:61:6C
inet addr:192.168.44.176 Bcast:192.168.44.255 Mask:255.255.252.0
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:2867227 errors:0 dropped:0 overruns:0 frame:0
TX packets:1602164 errors:13 dropped:0 overruns:13 carrier:13
collisions:0 txqueuelen:100
Interrupt:12 Base address:0xf000

Kernel IP routing table
Destination Gateway Genmask Flags Metric Ref Use Iface
192.168.44.0 0.0.0.0 255.255.252.0 U 0 0 0 eth0
127.0.0.0 0.0.0.0 255.0.0.0 U 0 0 0 lo
0.0.0.0 192.168.44.4 0.0.0.0 UG 0 0 0 eth0

[root@ root]# cat /etc/sysconfig/network
NETWORKING="yes"
FORWARD_IPV4="yes"
HOSTNAME=""
GATEWAY="192.168.44.4"


[root@ root]# cat /etc/sysconfig/network-scripts/ifcfg-eth0
DEVICE="eth0"
ONBOOT="yes"
BOOTPROTO="none"
IPADDR="192.168.44.176"
NETMASK="255.255.252.0"
GATEWAY="192.168.44.4"
NETWORK="192.168.44.0"
BROADCAST="192.168.44.255"

eMGD 192.168.44.175
eth0 Link encap:Ethernet HWaddr 00:80:9F:37:FC:B6
inet addr:192.168.44.175 Bcast:192.168.47.255 Mask:255.255.252.0
UP BROADCAST RUNNING MULTICAST MTU:1496 Metric:1
RX packets:75257 errors:0 dropped:0 overruns:0 frame:0
TX packets:50852 errors:1 dropped:0 overruns:1 carrier:1
collisions:0 txqueuelen:100
Interrupt:12 Base address:0xc000

[root@eMGD /root]# route -n
Kernel IP routing table
Destination Gateway Genmask Flags Metric Ref Use Iface
127.0.0.0 0.0.0.0 255.255.255.255 UH 0 0 0 lo
192.168.44.0 0.0.0.0 255.255.252.0 U 0 0 0 eth0
0.0.0.0 192.168.44.4 0.0.0.0 UG 0 0 0 eth0

[root@eMGD /root]# cat /etc/sysconfig/network
NETWORKING=yes
FORWARD_IPV4=no
DEFRAG_IPV4=yes
GATEWAY=192.40.28.254
HOSTNAME=eMGD

I was trying to change the gateway in "network" to 192.168.44.4 but after restart is still the same. Why is not changing after restart ?

[root@eMGD /root]# cat /etc/sysconfig/local/ifcfg-eth0
DEVICE="eth0"
MACADDR="00809F37FCB6"
IPADDR="192.168.44.175"
NETMASK="255.255.252.0"
TFTPSERVER="192.168.44.176"
GATEWAY="192.168.44.4"
CALLSERVER="192.168.44.176"
CALLSERVER_RD="0.0.0.0"
CRYSTAL="1"
VLAN="-1"
PRIORITY="0"
DSCP="0"
COUPLER="0"
DUPLEX="1"
DOWNLOAD_TIMEOUT="1200"
[root@eMGD /root]#

eMGA 192.168.44.182

[root@eMGA /root]# ifconfig
eth0 Link encap:Ethernet HWaddr 00:80:9F:5F:6A:0F
inet addr:192.168.44.182 Bcast:192.168.44.255 Mask:255.255.255.0
UP BROADCAST RUNNING MULTICAST MTU:1496 Metric:1
RX packets:81744 errors:0 dropped:0 overruns:0 frame:0
TX packets:55128 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:100
Interrupt:12 Base address:0xc000
[root@eMGA /root]# route -n
Kernel IP routing table
Destination Gateway Genmask Flags Metric Ref Use Iface
127.0.0.0 0.0.0.0 255.255.255.255 UH 0 0 0 lo
192.168.44.0 0.0.0.0 255.255.255.0 U 0 0 0 eth0

Even i add route manualy after restart is coming back to this. Also tryed add GATEWAY and NETMASK to ifcfg-eth0 but after reboot is set to 0.0.0.0 and netmask to 255.255.255.0 (should be 255.255.252.0)

[root@eMGA /root]# cat /etc/sysconfig/network
NETWORKING=yes
FORWARD_IPV4="no"
HOSTNAME="."
DOMAINNAME=
GATEWAYDEV="eth0"
NISDOMAIN=""
[root@eMGA /root]# cat /etc/sysconfig/local/ifcfg-eth0
DEVICE="eth0"
MACADDR="00809F5F6A0F"
IPADDR="192.168.44.182"
NETMASK="255.255.255.0"
TFTPSERVER="192.168.44.176"
GATEWAY="0.0.0.0"
CALLSERVER="192.168.44.176"
CALLSERVER_RD="0.0.0.0"
CRYSTAL="1"
VLAN="-1"
PRIORITY="0"
DSCP="46"
COUPLER="1"
DUPLEX="1"
DOWNLOAD_TIMEOUT="0"


About the bandwidth should i set this up just by "mgconfig" only in OXE or also in switch. Because now is set for auto negotiating

Some ping and traces

from IPtouch:

Trying 10.16.100.189...
Connected to 10.16.100.189.
Escape character is '^]'.

NoePhone > ipconfig
ipconfig
#ipconfig#
ip 10.16.100.189
router 10.16.100.248
mask 255.255.255.0
tftp 192.168.44.176
tftpport 69
cpu 192.168.44.176
mode dynamic
vlan 4095
use_vlan no
ipconfig OK

NoePhone > ping 192.168.44.176
ping 192.168.44.176
001-19:42:15.890 PCD : PING 192.168.44.176 (84=20+8+56 bytes)
001-19:42:15.970 PCD : 64 bytes from 192.168.44.176: icmp_seq=0. time=80. ms
001-19:42:17.040 PCD : 64 bytes from 192.168.44.176: icmp_seq=1. time=70. ms
001-19:42:18.110 PCD : 64 bytes from 192.168.44.176: icmp_seq=2. time=70. ms
001-19:42:19.180 PCD : 64 bytes from 192.168.44.176: icmp_seq=3. time=70. ms
001-19:42:20.180 PCD : ----192.168.44.176 PING Statistics----
001-19:42:20.180 PCD : 4 packets transmitted, 4 packets received, 0% packet loss
001-19:42:20.180 PCD : round-trip (ms) min/avg/max = 70/72/80
#ping#
ping OK

NoePhone > ping 192.168.44.182
ping 192.168.44.182
001-19:45:12.240 PCD : PING 192.168.44.182 (84=20+8+56 bytes)
001-19:45:12.320 PCD : 64 bytes from 192.168.44.182: icmp_seq=0. time=80. ms
001-19:45:13.390 PCD : 64 bytes from 192.168.44.182: icmp_seq=1. time=70. ms
001-19:45:14.460 PCD : 64 bytes from 192.168.44.182: icmp_seq=2. time=70. ms
001-19:45:15.570 PCD : 64 bytes from 192.168.44.182: icmp_seq=3. time=110. ms
001-19:45:16.570 PCD : ----192.168.44.182 PING Statistics----
001-19:45:16.570 PCD : 4 packets transmitted, 4 packets received, 0% packet loss
001-19:45:16.570 PCD : round-trip (ms) min/avg/max = 70/82/110
#ping#
ping OK
NoePhone > ping 192.168.44.175
ping 192.168.44.175
001-19:45:22.300 PCD : PING 192.168.44.175 (84=20+8+56 bytes)
001-19:45:22.400 PCD : 64 bytes from 192.168.44.175: icmp_seq=0. time=100. ms
001-19:45:23.470 PCD : 64 bytes from 192.168.44.175: icmp_seq=1. time=70. ms
001-19:45:24.540 PCD : 64 bytes from 192.168.44.175: icmp_seq=2. time=70. ms
001-19:45:25.610 PCD : 64 bytes from 192.168.44.175: icmp_seq=3. time=70. ms
001-19:45:26.610 PCD : ----192.168.44.175 PING Statistics----
001-19:45:26.610 PCD : 4 packets transmitted, 4 packets received, 0% packet loss
001-19:45:26.610 PCD : round-trip (ms) min/avg/max = 70/77/100
#ping#
ping OK

NoePhone > traceroute 192.168.44.176
traceroute 192.168.44.176
001-19:46:17.960 TRACERT: traceroute to 192.168.44.176, 10 hops max
001-19:46:17.970 TRACERT: 1 10.16.100.1 0ms 0ms 10ms
001-19:46:18.130 TRACERT: 2 172.21.69.105 50ms 50ms 50ms
001-19:46:18.360 TRACERT: 3 172.21.20.134 80ms 70ms 80ms
001-19:46:23.510 TRACERT: 4 * 192.168.44.176 70ms 80ms
#traceroute#
traceroute OK


from mtcl:

ping 10.16.100.189
PING 10.16.100.189 (10.16.100.189): 56 octets data
64 octets from 10.16.100.189: icmp_seq=0 ttl=61 time=78.2 ms
64 octets from 10.16.100.189: icmp_seq=1 ttl=61 time=76.5 ms
64 octets from 10.16.100.189: icmp_seq=2 ttl=61 time=75.8 ms
64 octets from 10.16.100.189: icmp_seq=3 ttl=61 time=76.8 ms
64 octets from 10.16.100.189: icmp_seq=4 ttl=61 time=75.8 ms
64 octets from 10.16.100.189: icmp_seq=5 ttl=61 time=88.1 ms

--- 10.16.100.189 ping statistics ---
6 packets transmitted, 6 packets received, 0% packet loss
round-trip min/avg/max = 75.8/78.5/88.1 ms
traceroute 10.16.100.189
traceroute to 10.16.100.189 (10.16.100.189), 30 hops max, 38 byte packets
1 192.168.44.234 (192.168.44.234) 1.753 ms 1.166 ms 1.167 ms
2 172.21.20.133 (172.21.20.133) 23.410 ms 22.907 ms 24.562 ms
3 172.21.69.106 (172.21.69.106) 75.188 ms 75.781 ms 75.101 ms
4 10.16.100.189 (10.16.100.189) 89.502 ms 77.202 ms 155.704 ms

Pinging well all devices in different subnetworks doesn't mean for example that RTP flows are correct between the 2 networks.

Could be a bad DSP/Compressor on the daughter board. The no audio calls might me hittting one of the bad compressors. Check which one with a compvisu on the coupler.