Cannot Forward or Delete User
Posted: 23 May 2010 16:45
Hi,
I have a problem with some extensions that I used as "Overflow Routing No." in the "Attendant Call Distribution" and "Attendant Group Call Distribution". I changed the Overflow Routing No. to another extension, but when I try to Delete or Forward the old one it is still forbidden. In OmniVista I get the error: "Forbidden : station used as night forwards"... Is there a way to unlock or delete the User? Forced Delete doesn't work (same error).
Thx,
Stef
I have a problem with some extensions that I used as "Overflow Routing No." in the "Attendant Call Distribution" and "Attendant Group Call Distribution". I changed the Overflow Routing No. to another extension, but when I try to Delete or Forward the old one it is still forbidden. In OmniVista I get the error: "Forbidden : station used as night forwards"... Is there a way to unlock or delete the User? Forced Delete doesn't work (same error).
Thx,
Stef