Page 1 of 1

Cannot Forward or Delete User

Posted: 23 May 2010 16:45
by StfKdG
Hi,

I have a problem with some extensions that I used as "Overflow Routing No." in the "Attendant Call Distribution" and "Attendant Group Call Distribution". I changed the Overflow Routing No. to another extension, but when I try to Delete or Forward the old one it is still forbidden. In OmniVista I get the error: "Forbidden : station used as night forwards"... Is there a way to unlock or delete the User? Forced Delete doesn't work (same error).

Thx,
Stef

Posted: 27 May 2010 13:41
by patmul39
Station number might be used in your entity/ies - remove it from there first.

Posted: 27 May 2010 14:01
by StfKdG
Thanks, it works!