Need help

garth · Post by **garth** » 14 Feb 2007 20:38

I need help de-registering a DECT Handset. A user has accessed our omnivista software and just removed one of the GAP numbers and now I am not sure how to de-register the DECT Station with a new number as it just says "unknown handset" on the screen now.

Can anyone help?

wizzy · Post by **wizzy** » 15 Feb 2007 05:16

if I understood correctly....

Execute the command dectsets to see if it is registered. If yes then use dectrm to deregister

As far as I can remember, in this case I created again in omnivista the user and then executed through terminal the command dectinston.

spinman · Post by **spinman** » 15 Feb 2007 05:46

If u dont know the number of a Mobile x00 u can do a "eeprom reset"

Hold the red and green buttons down at the same time u switch on the handset, in the menu choose 4. Eeprom reset. this will reset the handset.

wizzy · Post by **wizzy** » 15 Feb 2007 06:01

spinman wrote:If u dont know the number of a Mobile x00 u can do a "eeprom reset"

Hold the red and green buttons down at the same time u switch on the handset, in the menu choose 4. Eeprom reset. this will reset the handset.

I didn't know that. That's great and useful

garth · Post by **garth** » 19 Feb 2007 00:33

woohoo! wizzy your an absolute lifesaver.

Thanks heaps

Regards,

Garth

Eliott_DUP · Post by **Eliott_DUP** » 19 Apr 2007 12:20

You can also de-register the handset in the service menu.

Press OK
Go to the icon with the wired and wireless set
Press OK
Enter the password 314987
Press OK
Choose the System
Press OK
Choose Uninstall
Press OK