Page 1 of 1

Fax sending error on SIP device

Posted: 31 May 2010 09:16
by mashmashingaidze
I have an OXE R9.0 patch 34 with fax machines declared as SIP Devices.

Incoming calls through ISDN PRI interface to fax - OK
Outgoing calls through ISDN PRI interface from fax - Not OK

The fax always comes up with an error " Fax sending Error' .

Posted: 31 May 2010 19:14
by avp
Is the SIP endpoint the Fax directly or does it go through a SIP deivce such as Audiocodes? Details on the SIP device will help in understanding what the issue might be.

Posted: 02 Jun 2010 04:04
by mashmashingaidze
The end point is an Alcatel Optical Network Terminal (ONT)with a built in SIP Client

Posted: 08 Aug 2010 03:52
by mashmashingaidze
The problem was with the patch 34.
I downgraded to 31d and its working now