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Voice guides are not playing with IP 40XX phones.

Posted: 12 Jul 2010 01:35
by jchandana
Dear all,

I've installed OXE R8.0.1(g150335) duplicated appliance servers with two media gateways & two SVP20 servers for MIPT's.(system is fully IP)

my problem is standard voice guides are not playing on IP 40XX phones but MIPT's can play the Voice guides.

hope you can help me.

Thanks,
jchandana.

Posted: 25 Jul 2010 11:02
by jchandana
any update please....

Posted: 29 Jul 2010 11:57
by Rocco
Have you seen if the voice guide listening calls (parameter of user) is the same in both types of phones?

Posted: 29 Jul 2010 11:58
by Rocco
Have you seen if the voice guide listening class (user parameter) is the same for both types of phones?