AUDIO CODE MP104
Posted: 27 Feb 2007 18:43
Small problem.
I have a oxo system on site A,50 ua users and two remote sites B and C both with 6 ip handsets.
The IP handsets can communicate no problem from site to site, and can dial out over the PSTN via site A.
On sites B and C, i have a MP104 Audiocode devices installed.
Both units have fax machines and analogue handsets connected.
I have configured the MP104 and all the devices can ring each other (IP to UA, IP to IP,IP to MP104 and vica versa) , throughout the network.
My problem is that the analogue devices on the MP104 cannot dial out over the PSTN on site A. When i dial 9 to dial out and enter the number, i get a high pitched tone and no routing happends.
I have checked the MP104 setup and the prefix routing table has no prefix's entered and no destination therefore all digits should route to the preprogrammed routing address (voip board of OXO).
The private numbering plan is set start 9 end 9 with a base of ARS, as the customer has LCR.
I cant understand why i can ring/route calls internally over the network but cant break out over the PSTN ?
Any help available ?
Cheers
I have a oxo system on site A,50 ua users and two remote sites B and C both with 6 ip handsets.
The IP handsets can communicate no problem from site to site, and can dial out over the PSTN via site A.
On sites B and C, i have a MP104 Audiocode devices installed.
Both units have fax machines and analogue handsets connected.
I have configured the MP104 and all the devices can ring each other (IP to UA, IP to IP,IP to MP104 and vica versa) , throughout the network.
My problem is that the analogue devices on the MP104 cannot dial out over the PSTN on site A. When i dial 9 to dial out and enter the number, i get a high pitched tone and no routing happends.
I have checked the MP104 setup and the prefix routing table has no prefix's entered and no destination therefore all digits should route to the preprogrammed routing address (voip board of OXO).
The private numbering plan is set start 9 end 9 with a base of ARS, as the customer has LCR.
I cant understand why i can ring/route calls internally over the network but cant break out over the PSTN ?
Any help available ?
Cheers