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Error 600 no fax detected

Posted: 25 Aug 2010 07:18
by Dallan
Have setup an 8450, it attempts to make the call fax at the other end answers but fax doesnt send

Any ideas, probably something silly:D

Posted: 26 Aug 2010 06:03
by Dallan
Update:
OXE is R9.1 but is showing Direct RTP is OFF and as the option is removed cannot switch it on, so have logged an eSR

Posted: 27 Aug 2010 01:25
by OXE_4400
Dallan wrote:Update:
OXE is R9.1 but is showing Direct RTP is OFF and as the option is removed cannot switch it on, so have logged an eSR

It was mentioned Direct RTP is OFF in some Problem Report on BPWS as bug or in TechCom, don't remember exactly.

Posted: 29 Aug 2010 06:00
by Dallan
Hi thanks for the reply


Got sorted with a script to switch on rtp seems to be a known issue after upgrade from 7.1 to 9.1

So all working now