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Automated Attendant on 4645 R7.1
Posted: 20 Mar 2007 10:35
by H-MAN
I've created an AA Menu with the default key silent transfer to pre configured number, the other keys are not configured. I have the problem that after playing the message the system waits about 10 seconds before transfering to the programmed number.
Is it possible to change this timer?
Thanks
Posted: 23 Apr 2007 11:35
by knightr1der
Why not use Incoming Call greeting guide instead of voicemail?
Posted: 24 Apr 2007 10:30
by tot3nkopf
As I recall you have a parameter in Voice mail configuration for that. I don't know right now where exactly.
Regards.
Re: Automated Attendant on 4645 R7.1
Posted: 24 Aug 2007 02:14
by OXE_4400
I am looking for similar possibility like H-MAN , I want to find some way how to access user voice mail box without immediate forward activating on user. System announce voice guide "Are You still here?" twice and only after ~30seconds transfer to user voice mail box configured in 4645VM Automated attendant Menu option "Default Key = Reach PreConfigured Mailbox/AA" + Preconfigured Number for default = user number".
How to eliminate voice guide "Are You still here?" and timeout 30sec?
Regards
Re: Automated Attendant on 4645 R7.1
Posted: 24 Aug 2007 12:01
by torrentula
Check the 4645 vmail COS for the AA menu. You have options for number or repeats for AA. I believe the default is 3 repeats.
This is a new feature as of R7.0, before you couldn't manage this option.
Re: Automated Attendant on 4645 R7.1
Posted: 24 Aug 2007 12:14
by torrentula
Oh, and if all your doing is playing a greeting before transferring the call, use a auto attendant entry instead of a menu. This plays greeting and then immediately transfers to the number of your choice.