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ringing volume decrease automaticaly

Posted: 27 Mar 2007 15:54
by tincho.rn
Hi all. I am facing a new problem with the attendant telephone. My coustomer complains that the ringing volume decrease (you can´t hear when the phone rings). The oxe is f2.502. The coustomer can´t indentify what happend before this issue: I mean that there is no specific event (for example PSTN incoming call, internal incoming call) that is causing this issue.
Has anyone face this problem before?. Thanks in advance.

Posted: 26 Apr 2007 12:47
by tincho.rn
No aswer for this??? :( .

Posted: 26 Apr 2007 13:03
by cavagnaro
Weird. Have you tried to move the phone to another port and another card?
Lenght of cable?
Another set?

Posted: 26 Apr 2007 13:13
by tincho.rn
Hi. I will try changing the set today, then I will change the port. I suppose it could be software problem, that is why I ask in the forum. To know if someone has face this problem, but it seems to be that the telephone could be.

Posted: 26 Apr 2007 15:09
by knightr1der
what is the set type for the attendant?

4049 PAC?
4059 MAC (with PAC interface)?
4035 mini operator?
4046 flatbed console?

Posted: 26 Apr 2007 15:11
by tincho.rn
Sorry. very important information: 4035.

Posted: 04 May 2007 14:12
by tincho.rn
I changed the set. It seems to be working ok now.

Posted: 04 May 2007 15:52
by cavagnaro
Great, the easiest solution :P

Buena che

Posted: 07 May 2007 09:28
by tincho.rn
Si, gracias por la ayuda.