Delay on Answer no voice
Posted: 14 Feb 2011 11:49
I have experinced a number of faults with telephone calls recently.
There is often a delay at the beginning of a call before both parties can hear one another, this has so far only been noticed on internal calls, both across venues and calls within the same building.
I have also had a number of calls which cut out during the conversation. There are long pauses of Silence during which neither party can hear the other. These pauses sometimes clear after a few seconds, on other occasions I have have had to disconnect and redial in order to re-establish the call. I have mentioned this to colleagues, some of whom have experienced similar problems but admit to not having done anything about it.
Telephones are IP touch.
Software release 9.1 but was happening on v8
There is often a delay at the beginning of a call before both parties can hear one another, this has so far only been noticed on internal calls, both across venues and calls within the same building.
I have also had a number of calls which cut out during the conversation. There are long pauses of Silence during which neither party can hear the other. These pauses sometimes clear after a few seconds, on other occasions I have have had to disconnect and redial in order to re-establish the call. I have mentioned this to colleagues, some of whom have experienced similar problems but admit to not having done anything about it.
Telephones are IP touch.
Software release 9.1 but was happening on v8