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Moving 4645 from Bics to appliance server

Posted: 28 Feb 2011 10:24
by rob b
Hi I have a customer with a Bics running cpu a and an appliance server running cpu b, currently cpu a has the 4645 on it, because of problems with the Bics we want to move the 4645 on to cpu b, I know i can just change the ip address but this doesnt move the recordings across and by changing the ip address I have to delete all vm details from each user and re-create. I know I can delete and re-create via the 4760.
I have put the customers cpu b database on our test lab minus eva-msg , I have taken the eva-msg backup from cpu a and tried to import back in but it fails, I have changed the vm ip address in applications to match the cpu b address but still the same, I have opened up eva-msg in wordpad and can see the ip address of cpu a, I have changed this to be cpu b but it still fails, there is a header in the file for cpu a but this is #'d out, I did change this to try but still no joy.

Any ideas please as I am trying to avoid getting 350 users to re-record their voicemails.

Thanks :) :)

Re: Moving 4645 from Bics to appliance server

Posted: 28 Feb 2011 15:25
by krzysioD
backup the vm, and then restore on new CPU :)
Isn't that obvious?

Re: Moving 4645 from Bics to appliance server

Posted: 01 Mar 2011 04:50
by rob b
No not that simple, if I backup the 4645 that is on cpu a and then change the ip address in application/voicemail to be that of cpu b then try to restore vm it fails, it says cpu unreachable, this is because the backup contains the ip address of cpu a.

Re: Moving 4645 from Bics to appliance server

Posted: 01 Mar 2011 05:57
by krzysioD
Backup is realy a archive file, you could extract, edit, and then reply new backup with new IP.

Re: Moving 4645 from Bics to appliance server

Posted: 01 Mar 2011 14:30
by rob b
I have already done that as I put in the original post "I have opened up eva-msg in wordpad and can see the ip address of cpu a, I have changed this to be cpu b but it still fails"
Thanks for your reply

Re: Moving 4645 from Bics to appliance server

Posted: 01 Mar 2011 21:36
by krzysioD
And, you do this: 1st backup, 2nd delete old vm ip@ in mgr, 3rd put new ip (then cpu formats the hidden partition etc...), 4th restore?
I did this to have from #1 cpu+vm and #2 cpu to have 3 CPUs: #1cpu and #2cpu, and #3VM-only CPU.
It was done just because when bascull occurred the VM was unavailable.