collective speed dial import not possible anymore.

[Brice]

hello,

i am new to pbx systems and i am having issues with the collective speed dialing in PM5.

after defining two ranges in the numbering plan, for example 1600-1700 and 2300-2800, it seems that the second range is overlapped by the first :

when i open the collective speed dialing grid, i get numbers from 1600 to 1700, then from 2400 to 2800.

if i try to dial 2336 it will dial 1636 (...)

i can workaround this problem, this is not the most important.

what troubles me is that since last week, i cannot use the import feature of pm5 to update my collective speed dial list..

i get the following message :
"The import data are not stored to the database, because an error has occured!"

there is nothing else as an explanation, nothing in the transfer log, and i dont really know where else to look

the export function is working, the import function works on every other section, but not for the collective speed dial.

can anyone help me, please ?

i am using PMI400/14.1a

[henk1964]

I think you have an overlapping in the main numbering plan.
Try changing the base settings of the speed dial numbers...

Hope this helps

[Brice]

thank you very much.

i had misunderstood the nature of the "base" setting, and had set it to 0 for both ranges.

import works again tkvm

however, i am still wondering why it wont let me put a base setting of 2300 when i want a range of 2300-2800 ...

it says the value cant be over 1900. why is that ?