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Realtime trkstat for external analysis?

Posted: 08 Jun 2011 09:11
by Billy
Hi there.
I'm in search of a way to monitor the status of a trunk group - in order to maintain the occupation graph, kinda to predict the moment when the group is going to be saturated.
trkstat -r does the visual part just fine, but I need to collect the info in some way. So - is there a way?
Thanks!

Re: Realtime trkstat for external analysis?

Posted: 09 Jun 2011 07:37
by murraya
if you have CCD you can set CSTA monitored on the trunks and use CCS to report on trunk utilisation (1/4 hour intervils I think).

Re: Realtime trkstat for external analysis?

Posted: 09 Jun 2011 08:07
by vad
Standard past time performance (trafic observation) not relevant for you?
Applications/ trafic observation - you can manage threshold for TG. And after manage report what you need in 4760 (if trafic observation opened).
You will have counters in /usr4/pmm folder.

Re: Realtime trkstat for external analysis?

Posted: 17 Jun 2011 03:36
by splinkio
Does anyone know if you can query this directly.

We run monitoring on all of our systems for Major incidents on a weekly basis. What would be useful is if we could pull the monitoring of the trunks into an external application via a query. Running this in CCD is fine, but it is quite limited by only seeing in it in the alcatel application. I want to pull this information out and present it externally - for example on a vb.net web app page. All I need is the location to extract this info, and then we can write something to presesnt this.

Re: Realtime trkstat for external analysis?

Posted: 17 Jun 2011 03:38
by splinkio
And finally - we would like this to query every 10 seconds - 15 mins is just far too long.

Re: Realtime trkstat for external analysis?

Posted: 29 Dec 2011 06:25
by illegibles
Monitoring and statistics are visibile from CCsupervision.
I Guess the part with ACD can be calculated from tickets via ticket extrator. I wonder if there is anu way to minitor non ACD calls traff. Thank you