Series 8&9 Set Audio Parameters
Posted: 08 Aug 2011 02:03
Dear all
I want change headset volume..
because agent don't wanna heard to customer from another agnet noisy.
so I change config at Series 8&9 Set Audio Parameters -> Handset Reception Audio Paths -> |
| Level 1 : -6 |
| Level 2 : -3 |
| Level 3 : 0 |
| Level 4 : 3 -> 0 |
| Level 5 : 6 -> 0 |
| Level 6 : 9 -> 0 |
| Level 7 : 12 |
| Level 8 : 15 |
| Level 9 : -127 |
| Level 10 : -127 |
| Level 11 : -127 |
| Level 12 : -127
so I control noisy but I don't know what's mean LEVEL 4 , LEVEL 5 , LEVEL 6
what's mean these LEVEL ? pls tell me what's means.
thanks
I want change headset volume..
because agent don't wanna heard to customer from another agnet noisy.
so I change config at Series 8&9 Set Audio Parameters -> Handset Reception Audio Paths -> |
| Level 1 : -6 |
| Level 2 : -3 |
| Level 3 : 0 |
| Level 4 : 3 -> 0 |
| Level 5 : 6 -> 0 |
| Level 6 : 9 -> 0 |
| Level 7 : 12 |
| Level 8 : 15 |
| Level 9 : -127 |
| Level 10 : -127 |
| Level 11 : -127 |
| Level 12 : -127
so I control noisy but I don't know what's mean LEVEL 4 , LEVEL 5 , LEVEL 6
what's mean these LEVEL ? pls tell me what's means.
thanks