Alcatel Unleashed

Hi

Is it possible to have music on hold instead of RBT?
For example:

A set receives an external call, while it is dialing the extension number to do a blind transfer, external call listens to music on hold. When it is done the blind transfer, the external call listens to RBT. I would like to have music on hold instead of RBT.

Thanks.

try putting the MOH vg number in tone no. 25...
but i think it will be common for all the RBT in the system, so everytime the RBT is supposed to be played it will play MOH

Hi Mustafa.ahmad

Yes, this would be a solution but in this case it will have MOH instead of RBT when we make a simple call between extension and it wouldn't be nice. If I had MOH instead of RBT for a simple call I will have more problems with end users.

Thanks a lot.