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Problem on External Music on Hold

Posted: 24 Oct 2011 04:04
by wallacezammit
Hi , I have an oxe release 8.0.1 and am trying to connect an external music on hold through an SLI port on common hardware. I configured the port and if I connect my mobile or my laptop it works fine but when we are connecting a desktop computer it is not working. We tried with different laptops and mobiles and it works! We tried 2 different desktop pc's and it doesnt work.

I think it's a problem of impedance or something like that. Does anyone know the specifications the sound card needs to have to work with SLI port?

Regards
Wallace

Re: Problem on External Music on Hold

Posted: 24 Oct 2011 04:39
by vad
May be this is grounding problem?

Re: Problem on External Music on Hold

Posted: 25 Oct 2011 04:25
by wallacezammit
Can you explain please so that I'll check.
I'm using the same cable i connect to laptop or mobile and it works, then i just remove it from laptop, connect it to the desktop pc and it doesnt work.

Re: Problem on External Music on Hold

Posted: 25 Oct 2011 05:08
by vad
Check with multimetr (or oscilloscope) - precent AC (music) and what you have with DC (compare with laptop).
May be laptop have output via transformer (or protected again DC presence).

Re: Problem on External Music on Hold

Posted: 01 Nov 2011 03:42
by wallacezammit
Ok I will check! Tnx