Alcatel Unleashed

Hi

Happy New Year to All

i am trying to use my IC on a android phone and wondering if anyone can give some tips . I am testing only thru WIFI . I was able to install the client on the mobile unit and when i start getting an error - configuration error - unable to download the configuration files from client management - pls contact your administrator .

I have noticed that even all the oxe prefix are loaded on the ics server the , the fields are not populated on the devices / android / telephon settings page .


i am not using any reverse proxy now and hence configured both the public and private as the same URL ,also the ICS is running without https enabled - using only http and not https so no certificate needed "


Regards

Thanks

You must declare your device in the webadmin / devices. The server need your IMEI and the the device must be associated to your login.

Hi all,

I've the same problem here, what do you mean by the webadmin ? when i go on http://[PCX IP] i get a page where i need to login with my phone number and as i do this i have an "error : Mapping of user with device"

I already put the IMEI into the Mobility tab in OMC then i think they should be associated but still get the "error - unable to download the configuration files from client management - pls contact your administrator" ^problem when i try to login with MyIC

WebAdmin on ICS...
What is OMC? Isn't that OXO? Nothing related to this topic if it is the case.

By OMC I mean OmniPCX Office Management Console

What's ICS ( i guess it's not ice cream sandwich ) ? Sorry i'm quite a newbie on alcatel admin ..

¬¬
You are posting in wrong section, as you said you have an OXO, this product section is for OXE.
Post on OXO section