Restricting Agent from assign/unassign him to ACD Groups
Posted: 10 Apr 2012 06:39
Hi all
In ACD application in OXO ,
how we restrict the Agent from adding/removing thimselves to the eight different available ACD groups ,from his set?
In ACD application in OXO ,
how we restrict the Agent from adding/removing thimselves to the eight different available ACD groups ,from his set?