Alcatel Unleashed

Hello.

I've got a problem. Suddenly the client on the 4760-server cant connect to server. I get "unable to connect to server" and I get a prompt to fill in servername and port 636. Clients on other computers can still connect to the server, just not the one actually ON the server. Strange. This installation has been working for years, and I have not upgraded or patched it for over a year. Host-file is configured correctly.

Its release 5.1.06.03c.

I pasted info from logfile d:\4670\client\bin\4760client.log below.

Does anyone know what is wrong?

Regards new_guy.

[2012-05-08 08:56:15,677] INFO [main] - MFRAME : ***************************
[2012-05-08 08:56:15,677] INFO [main] - MFRAME : ****** Client starting ***
[2012-05-08 08:56:15,677] INFO [main] - UTIL : Locale set by the application: en GB
[2012-05-08 08:56:15,943] ERROR [main] - NmdLdapConnection: Exception occurred :java.io.IOException: Keystore was tampered with, or password was incorrect
[2012-05-08 08:56:15,958] FATAL [main] - MFRAME : Unable to get Web server URL
[2012-05-08 08:56:15,958] ERROR [main] - MFRAME : LDAP Communication error: cannot connect.
[2012-05-08 08:56:19,693] ERROR [AWT-EventQueue-0] - NmdLdapConnection: Exception occurred :java.io.IOException: Keystore was tampered with, or password was incorrect
[2012-05-08 08:56:19,693] INFO [AWT-EventQueue-0] - NmdLdapConnection: LdapException Occurred in basicAnonymousLogin :: SSL connection to ntgg46:636, java.security.NoSuchAlgorithmException: Error constructing implementation (algorithm: Default, provider: SunJSSE, class: com.sun.net.ssl.internal.ssl.DefaultSSLContextImpl)
[2012-05-08 08:56:19,693] ERROR [AWT-EventQueue-0] - NmdLdapConnection: Exception occurred :java.io.IOException: Keystore was tampered with, or password was incorrect
[2012-05-08 08:56:19,693] INFO [AWT-EventQueue-0] - NmdLdapConnection: LdapException Occurred in basicAnonymousLogin :: SSL connection to ntgg46:636, java.security.NoSuchAlgorithmException: Error constructing implementation (algorithm: Default, provider: SunJSSE, class: com.sun.net.ssl.internal.ssl.DefaultSSLContextImpl)
[2012-05-08 08:56:28,396] ERROR [AWT-EventQueue-0] - NmdLdapConnection: Exception occurred :java.io.IOException: Keystore was tampered with, or password was incorrect
[2012-05-08 08:56:28,396] INFO [AWT-EventQueue-0] - NmdLdapConnection: LdapException Occurred in basicAnonymousLogin :: SSL connection to ntgg46.intra.vaxjo.se:636, java.security.NoSuchAlgorithmException: Error constructing implementation (algorithm: Default, provider: SunJSSE, class: com.sun.net.ssl.internal.ssl.DefaultSSLContextImpl)
[2012-05-08 08:56:54,615] ERROR [AWT-EventQueue-0] - NmdLdapConnection: Exception occurred :java.io.IOException: Keystore was tampered with, or password was incorrect
[2012-05-08 08:56:54,615] INFO [AWT-EventQueue-0] - NmdLdapConnection: LdapException Occurred in basicAnonymousLogin :: SSL connection to 10.60.10.146:636, java.security.NoSuchAlgorithmException: Error constructing implementation (algorithm: Default, provider: SunJSSE, class: com.sun.net.ssl.internal.ssl.DefaultSSLContextImpl)

reboot ur PC/server .... it wrks sumtimes...
or re-install the client... this also works...

this problem cums generally when u have not used the client for quite a long time...

Tried restarting services, not helping. Also tried rebooting the whole sever, still not helping. There is no entry for the client under "Add / remove programs", only for server so I cant remove and install again unfortunately.

when u go from the start - programs - omnivista
over there is an option to unistall .

Not on this server, do not forget its the 4760-server I'm talking about, not clients on other computers.

It is release 5.1.06.03c, maybe its not the same as you have?

Hi new_guy,

I'm not certain on this yet, but you may give a shot...
Does your java auto-update disabled? Or, kindly verify how many JAVA are installed in your OmniVista4760 PC Server.

Thank you.



Regards,
Zero

@Zero - the java is disabled and was not updated after installation.

Solution:
I got some help and the solution was to remove the jssecacerts from C:\Program Files\Java\jre6\lib\security. Then launched the application successfully. The file must have become corrupt some how.

hi new_guy
I was having the same issue

Solution:
I got some help and the solution was to remove the jssecacerts from C:\Program Files\Java\jre6\lib\security. Then launched the application successfully. The file must have become corrupt some how.

THIS of ur solution worked for me
Thanksss alott
grateful

Hi all,

Solution:
I got some help and the solution was to remove the jssecacerts from C:\Program Files\Java\jre6\lib\security. Then launched the application successfully. The file must have become corrupt some how.

This jssecacerts file, need I remove from the server or PC(client)?

Regards,

Hi All
I am gtting the same error that Unable to connect the server I have deleted the file
jssecacerts" file from the following location...
C:\Program Files\Java\jre6\lib\security.
and have rebooted the server number of times...

But still same issue ....
One think which I have noticed is that the service of nmc pbx lDap is not started and its stopped but when i try to start it,gives me the error ERROR:1067
the process was terminated unexpectedly....

PLEASE COMMENT ....