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Can I change mode from headset to hanset during calling ?

Posted: 18 May 2012 00:08
by thkim81
Hi ~

I testing the headset mode change during calling to someone.

when I calling to someone, then change the from headset mode to handset mode in IP touch 4038 .

Can I change the mode ?

Avaya 6408D+ phone can change mode during calling.

pls answer the question.

Re: Can I change mode from headset to hanset during calling

Posted: 23 May 2012 05:08
by KyleAdam
As far as I concern, You can not change mode headset to handset. You have to change bu one switch but for this you have to complete your call.

Re: Can I change mode from headset to hanset during calling

Posted: 23 May 2012 20:07
by thkim81
thanks kyleAdam

We have use amplifier. so agent change another brand amplifier. but she didn't change another cable.

so I change the right cable. I resolve the problem.

thanks

Re: Can I change mode from headset to hanset during calling

Posted: 29 May 2012 08:58
by Eliott
Sure, you can by pressing the yellow free-speak key.