typical error novice on My IC
Posted: 25 Jul 2012 17:40
I have read the TC1664 but I haven't been able to configure the application on my Android, I really need some help in here because I'm really stuck.
Here is what I have done so far:
1.- I have declared a my ic mobile user
2.- I gave this user the "nomadir right" on central services
3.- I have declared my IMEI number on mobility
4.- I have modified the user's password
5.- I have configured the ddns domain on Harware and limits/ LAN IP configuration (I'm using dyndns).
As far as this point, I guess all the OXO's configuration is done, I'm I wrong?
6.- I have downloaded the app for android (My instat communicator R4.1-2.0.28.1)
7.- I have configured the external URL with my dyndns domain and the internal URL with the OXO's LAN ip address. <-- Here is the error, "Can't download the configuration files from the client server". I have tried different ways of configuring this URLs:
* https://xxx.dyndns.org:443/DM and https://101.40.4.244/DM
* https://xxx.dyndns.org/DM and https://101.40.4.244/DM
* xxx.dyndns.org and 101.40.4.244
But no lucky. Can someone please tell me what I'm I missing?
Thanks in advance
regards
I have forgotten, I have a Fortigate 50B as our firewall. Just for test purposes, I have created an open policy, Everything from WAN 2 (internet access) to internal LAN is accepted. With this configuration I can state that this is isn't a firewall problem. (I have also tried with a virtual IP, Everything from WAN 2 with the external IP address = 0.0.0.0 and the port 443, will be mapped to the internal IP address (OXO's IP) = 101.40.4.244 with the port 50443. This second option neither worked.
Here is what I have done so far:
1.- I have declared a my ic mobile user
2.- I gave this user the "nomadir right" on central services
3.- I have declared my IMEI number on mobility
4.- I have modified the user's password
5.- I have configured the ddns domain on Harware and limits/ LAN IP configuration (I'm using dyndns).
As far as this point, I guess all the OXO's configuration is done, I'm I wrong?
6.- I have downloaded the app for android (My instat communicator R4.1-2.0.28.1)
7.- I have configured the external URL with my dyndns domain and the internal URL with the OXO's LAN ip address. <-- Here is the error, "Can't download the configuration files from the client server". I have tried different ways of configuring this URLs:
* https://xxx.dyndns.org:443/DM and https://101.40.4.244/DM
* https://xxx.dyndns.org/DM and https://101.40.4.244/DM
* xxx.dyndns.org and 101.40.4.244
But no lucky. Can someone please tell me what I'm I missing?
Thanks in advance
regards
I have forgotten, I have a Fortigate 50B as our firewall. Just for test purposes, I have created an open policy, Everything from WAN 2 (internet access) to internal LAN is accepted. With this configuration I can state that this is isn't a firewall problem. (I have also tried with a virtual IP, Everything from WAN 2 with the external IP address = 0.0.0.0 and the port 443, will be mapped to the internal IP address (OXO's IP) = 101.40.4.244 with the port 50443. This second option neither worked.