Alcatel Unleashed

pilotrus wrote:Hello!
If you want to change password from cmd you can do it with Eva_tool command. Choose menu "2 : Modify a password"

vad wrote:What type of VM do you have - 4635, 4645?

roberto wrote:

vad wrote:What type of VM do you have - 4635, 4645?

Where can i see that ?


It says:

Alcatel OmniPCX Enterprise

# The role of the CPU is MAIN
Application software identity

R7.0-f4.401-13-mx-c6s2

Business identification: R7.0

Release:
DELIVERY f4.401
Patch identification: 13
Dynamic patch identification: none

Country: mx
Cpu: c6s2

ACD VERSION
release : 6
bug_fixing : 1
protocol_id : 90
version_dy_hr_stat : 11

System voice guides : v5.2

knightr1der wrote: Then, at the prompt type vmail and press enter. Then copy and paste the response in your next reply. We will tell which one you have & then we will tell you how to reset your user voicemail passwords

Number of 4635 accesses : 16
Voice mail number : 5550
Voice mail type : 4635 (1)
Voice mail name : VOICE MAIL
equipment init : 860     led : 861
link status OK
mr1 mr2 q23 0
neqt    Free/B  stat    outserv nulog   cristal cpl     term    incom   outgo
257      F      OK      0       0       0       0       0       Y       Y
258      F      OK      0       1       0       0       1       Y       Y
259      F      OK      0       2       0       0       2       Y       Y
260      F      OK      0       3       0       0       3       Y       Y
261      -      KO      0       4       0       0       4       Y       Y
262      -      KO      0       5       0       0       5       Y       Y
263      -      KO      0       6       0       0       6       Y       Y
264      -      KO      0       7       0       0       7       Y       Y
265      -      KO      0       8       0       0       8       Y       Y
266      -      KO      0       9       0       0       9       Y       Y
267      -      KO      0       10      0       0       10      Y       Y
268      -      KO      0       11      0       0       11      Y       Y
269      -      KO      0       12      0       0       12      Y       Y
270      -      KO      0       13      0       0       13      Y       Y
271      -      KO      0       14      0       0       14      Y       Y
272      -      KO      0       15      0       0       15      Y       Y

vad wrote:4645 exist in common hardware, 4635 - in crystall hardware (VPU5, VPM35, VPS35, VPCPU board).
As I see you have crystal hardware (CPU6).
As I understand in this case you have two possibilities:
1) delete mail box and recreate. In user parameters delete VM number. If user have message in VM - System/ Other system param./ VM param - allow delete not empty mail box. And create again.
2) For VM CPU (VPU5) you must have cabel with two V24 ports (red and black mark). Connect PC to cabel with black mark (9600, 8N1, without flow control). Connect to VM (you need password). For user mail box you can decleare temporary password. User will go to VM with this password and will change this password.