Page 1 of 2

Sync problem with pabx via remote link T2

Posted: 12 Oct 2012 04:47
by youfo007
hello,

I've posted on this forum a question about how I can configure a link between T2 4400 and Siemens HICOM alcatel 398.

Now, thanks to a number of tests and research on the net, I could solve this problem and finally the communication is established.

I noticed that the connection T2 remains in service during and after 15min almost falls out of service and is automatically restored after 5min.

I found that this is a problem with the synchronization.

A red alarm is triggered on the map INTOF "SYN".

My question is how I can solve this prob synch.

for your information my config on digital access alcatel side is that it is "SLAVE".

thank you

Re: Sync problem with pabx via remote link T2

Posted: 12 Oct 2012 04:50
by alex
Check "infocs" command.
Looks like your systems are not synchronized - they run on internal sources so after some time they completely out of sync.

Re: Sync problem with pabx via remote link T2

Posted: 12 Oct 2012 05:14
by youfo007
hi,

pieces joined in the editor control infocs

thanks

Re: Sync problem with pabx via remote link T2

Posted: 12 Oct 2012 05:30
by youfo007
hi


Image infocs here at the time of synchronization loss

Re: Sync problem with pabx via remote link T2

Posted: 12 Oct 2012 05:58
by alex
  • Read System Documentation/System Services/PCX Synchronization chapter.
  • Check for the latest patch of OXE version
  • Check whether HICOM act a s a master of synchronziation

Re: Sync problem with pabx via remote link T2

Posted: 12 Oct 2012 06:15
by youfo007
hi,

indeed, this is what I do now, but there's a party in the documentation that I did not understand:

Read Documentation System / System Services / PCX Synchronization chapter.
Check for the latest patch release of OXE
Check Whether HICOM act asa master of synchronziation

how to check the latest patch

Siemens is in master

thanks.

Re: Sync problem with pabx via remote link T2

Posted: 12 Oct 2012 06:32
by alex
youfo007 wrote: how to check the latest patch
Which version do you have? A string printed out on login something like R10.0-j1.410-bla-bla-bla

Re: Sync problem with pabx via remote link T2

Posted: 12 Oct 2012 07:14
by youfo007
hi

release 6.1 whith CPU6

Re: Sync problem with pabx via remote link T2

Posted: 12 Oct 2012 07:21
by youfo007
R6.1-f2.500-6-i-ma-c6s2

Re: Sync problem with pabx via remote link T2

Posted: 12 Oct 2012 08:17
by alex
You'd better check with the latest f2.502.33.a.