Visual CC not showing premium stats
Posted: 24 Oct 2012 06:12
Hello,
we 've a premium (3.0.304.C) with SQL 2000 et we've problem with reports of visual CC.
So Visual cc don't show the stat or show blank cells on quick look or on excel. the problem occurred after the reboot the server
this is visuall CC log:
19/10/2012 16:19:03 Standard OTCCPE VisualCCServer GCTI-28-21000 Unable to find StatisticHandler for requestID = 713
19/10/2012 16:18:57 Standard OTCCPE VisualCCServer GCTI-28-21000 <Type> is : Direct in XMLmonitoring and DirectInternal in XMLcommon, for statistic Ch_Agt_TTStateCallInBound
19/10/2012 16:18:18 Standard OTCCPE VisualCCServer GCTI-28-21000 - getTransactionAnnex ChicagoDefaultDistributionRule error : empty section queue 73401
Is there anyone to help me
Thank 's
Alain
we 've a premium (3.0.304.C) with SQL 2000 et we've problem with reports of visual CC.
So Visual cc don't show the stat or show blank cells on quick look or on excel. the problem occurred after the reboot the server
this is visuall CC log:
19/10/2012 16:19:03 Standard OTCCPE VisualCCServer GCTI-28-21000 Unable to find StatisticHandler for requestID = 713
19/10/2012 16:18:57 Standard OTCCPE VisualCCServer GCTI-28-21000 <Type> is : Direct in XMLmonitoring and DirectInternal in XMLcommon, for statistic Ch_Agt_TTStateCallInBound
19/10/2012 16:18:18 Standard OTCCPE VisualCCServer GCTI-28-21000 - getTransactionAnnex ChicagoDefaultDistributionRule error : empty section queue 73401
Is there anyone to help me
Thank 's
Alain