Page 1 of 1
oxo group diversion
Posted: 26 Jun 2007 09:39
by selectt_DUP
Having trouble diverting a hunt group to another destination. Programmed a feature key and entered imm divert and destination. Data accepted but will not work when i press button. Any ideas ?
Cheers
Re: oxo group diversion
Posted: 26 Jun 2007 16:13
by steve
If you want to use a Feature key/Diversion, choose the Group Immmed. as Diversion Type instead of simple immediet.
Did you tested the diversion with feature code (from the Internal num plan) ?
What is the destination ? (Internal, external)
Because the group diversion is impossible if the destination is another group or an external number.
Re: oxo group diversion
Posted: 27 Jun 2007 06:29
by selectt_DUP
yes group diversion key set on user, destination is a internal extension.
Once again it allows me to enter a destination but when i press the key it says impossible ?
Any ideas ?
Cheers
paul
Re: oxo group diversion
Posted: 28 Jun 2007 18:55
by Jigger
Program keys so every1 in the hunt group can log out of it... A group diversion does not seem to work untill you do that ive found.