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Transfer to ACD
Posted: 12 Dec 2012 08:23
by elkiwi
It is possible to make an attended transfer to an ACD? How?
Thanks
Re: Transfer to ACD
Posted: 12 Dec 2012 23:14
by tgn
if you mean the oxe ccd... -> try the option "supervised transfer" in the pilot options.
regards...
Re: Transfer to ACD
Posted: 13 Dec 2012 06:34
by elkiwi
Hi tgn, thanks for your reply
No, it has a GVP. I found this parameter on RSI configuration but i think is not the same.
mgr/applications/CCD/RSI --> RSI Supervised transfer
Re: Transfer to ACD
Posted: 19 Jan 2013 20:29
by cavagnaro
Make your mind...to an ACD Pilot or to a RSI? GVP is SIP so how are you doing the integration? All depends on how are you configuring the platforms.